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普陀区全市首发“长者友好商城建设标准” 首家“长者友好商城”是它
Jie Fang Ri Bao· 2025-08-01 02:27
Core Insights - The elderly population aged 60 and above in Shanghai accounts for 37.6% of the total population, indicating a significant market potential for the silver economy [1] - The introduction of the first "Elderly-Friendly Mall" construction standards in Shanghai aims to enhance the quality of services and facilities for the elderly [2][3] Group 1: Elderly-Friendly Mall Standards - The standards cover five dimensions: elderly-friendly culture, management, services, environment, and emergency handling [2] - Specific requirements include accessible entrances, adequate resting areas, and facilities that cater to the needs of elderly individuals, such as large-font signage and voice-operated smart devices [2][3] - Malls must incorporate care for the elderly into their business philosophy and provide dedicated services like free drinking water and health monitoring [2][3] Group 2: Market Performance and Consumer Behavior - The "Elderly-Friendly Mall" designation was awarded to Huanyu City MAX, which reported an average daily foot traffic of 65,000 and a year-on-year revenue increase of over 20% [4] - The mall has successfully attracted elderly customers through tailored promotions, such as affordable KTV packages and various engaging activities, leading to high participation rates [4][5] - A partnership with China UnionPay has introduced a 30% discount for elderly customers, resulting in a 10%-20% increase in sales for participating brands [6] Group 3: Future Plans - By mid-2026, the goal is to develop five truly elderly-friendly malls that can serve as replicable models for the industry [6]