Core Viewpoint - The article highlights the effectiveness of the integrated public legal service system in Jilin Province, which has improved access to legal assistance for residents facing legal issues, as demonstrated by the cases of individuals like Wang and Zhang [1][2][3]. Group 1: Public Legal Service System - Jilin Province has established a "provincial-city integrated" management mechanism for public legal services to address the imbalance and insufficiency of legal service supply [2]. - The provincial judicial department has consolidated public legal service hotlines and created a talent pool of hundreds of experienced lawyers to provide free legal consultation services to the public [2]. - The system focuses on both initial consultations and ensuring that citizens' legal needs are effectively addressed through a "legal aid" work order system [2][3]. Group 2: Case Studies - Wang, a resident, successfully resolved a loan dispute with the help of the public legal service hotline, which provided guidance and support throughout the process [1][2]. - Zhang, a disabled individual, received legal assistance after being involved in a traffic accident, where the hotline lawyers helped her navigate the complexities of her case and secured legal aid [3]. - The integration of over 16,000 legal service institutions and 72,000 legal professionals has strengthened the public legal service framework, allowing for comprehensive support across various levels of society [3].