Core Points - Recent scams have emerged in online shopping, where fraudsters intentionally send incorrect items and lure victims into fraudulent tasks under the guise of customer service [1][2] - The scams involve fake customer service interactions that lead victims to private chats, where they are promised refunds and rewards for completing tasks [1][2] - The number of reported scams has increased, with many fraudulent shops operating under personal business licenses, selling various low-cost items [2] Summary by Sections Fraudulent Practices - Scammers send incorrect products to customers, then entice them to engage in tasks for refunds or rewards [1][2] - Victims are often led to believe they can earn money or receive compensation by completing simple tasks, such as watching short videos [1] Victim Experiences - One victim, Mr. Li, was tricked into transferring thousands of yuan after being promised refunds and earnings through task completion [1] - Another victim, Ms. Wang, was lured into investing in a fake gold investment scheme after being promised high returns for her initial investment [2] Police Warnings - Authorities have noted a rapid increase in reported scams across various online shopping and social platforms [2] - Consumers are advised to avoid engaging with customer service outside official platforms and to be wary of any requests for upfront payments or task completion for refunds [2]