Core Viewpoint - Lenovo's communication division announced that all vehicles associated with the unpaid service fees from Hozon Auto will gradually trigger system shutdowns starting this month due to ongoing payment issues and lack of resolution after months of negotiation [1][2]. Group 1: Company Actions - Lenovo's communication division has stated that due to Hozon Auto's operational issues, the company has failed to make timely payments for related services, leading to significant cost pressures for Lenovo [2]. - In response to the concerns of vehicle owners, Lenovo will launch the "Nezha Owner Data Plan" to ensure continued data service for Nezha vehicle owners [1][2]. Group 2: Customer Communication - The company has provided multiple channels for customers to inquire about data service subscriptions and usage, including an online customer service option through the "Deng de Che Lian" public account and a customer service hotline [3]. - Lenovo expresses gratitude for customer understanding and trust, emphasizing its commitment to optimizing service experiences for users [4].

Core Viewpoint - Lenovo's Dongde Communication announced that due to unpaid service fees from Hozon Auto, all vehicles involved will gradually trigger system shutdowns starting this month, despite months of communication and negotiation. To address customer concerns, the company will launch the "Nezha Owner Data Plan" to ensure continued data services for Nezha vehicle owners [1][2]. Group 1 - Hozon Auto has failed to pay service fees on time, leading to significant operational pressure on Dongde Communication [2]. - The company has engaged in months of discussions without reaching an agreement on the payment issue [2]. - Starting this month, all vehicles with outstanding fees will begin to experience system shutdowns as per legal and contractual obligations [1][2]. Group 2 - In response to customer demand, Dongde Communication will introduce the "Nezha Owner Data Plan" to secure data services for Nezha vehicle owners [1][2]. - Customers can subscribe to data services through the "Dongde Vehicle Link" public account or mini-program [2].