Core Insights - The article highlights the transformative impact of artificial intelligence (AI) on government governance in Dongying City, showcasing a shift from traditional methods to data-driven decision-making and enhanced service efficiency [1][2][4]. Group 1: AI Integration in Governance - Dongying City has implemented AI technologies, such as the DeepSeek model, to improve government services, resulting in significant efficiency gains and a shift in governance logic [1][4]. - The "Knowledge Update·AI" initiative has trained over 360 government officials in data-driven decision-making, leading to a 92% accuracy in identifying repeated public grievances and a 40% reduction in conflict resolution time [2][3]. Group 2: Service Efficiency and User-Centric Approach - The establishment of a "three-list mechanism" by the Big Data Bureau has identified and addressed bottlenecks in government services, with 13 high-frequency scenarios successfully implemented [3]. - The "Smart Voice" platform has doubled daily service capacity to over 3,000, with monthly call volumes exceeding 12,000, transforming the role of operators from memory experts to decision facilitators [3][4]. Group 3: Ecosystem Development and Systemic Improvement - Dongying's approach transcends mere tool application, evolving into a digital governance ecosystem that enhances collaboration among government, enterprises, and the public [4][5]. - The integration of AI across various governance aspects has led to a 40% increase in document processing efficiency and a 50% reduction in customs clearance time for hazardous materials, saving over 1.4 million yuan for businesses [4][6].