Core Insights - The "2025 AI Large Model Financial Innovation Application Competition" announced its award winners at the 7th Shanghai Fintech International Forum, with 102 projects receiving various awards from a total of 170 submissions [1] Group 1: Competition Overview - The competition was jointly organized by the National AI Application Pilot Base of China UnionPay and the Shanghai Financial Large Model Application Training Pilot Base [1] - A total of 103 organizations participated, with 170 projects submitted for evaluation [1] Group 2: Award Highlights - Financial One Account's project, "Intelligent Customer Service Robot Based on Large Model," won the Excellent Award in the high-value scenario track for the insurance and banking group [1] - The project is based on practical experience from a large comprehensive financial group and currently serves dozens of financial institutions across banking, insurance, and securities sectors [1] Group 3: Project Performance - The intelligent customer service robot handles an average of 10 million conversations per month, achieving an average response accuracy rate of 96% and a customer issue resolution rate exceeding 90% [1] - Online robot services account for 72% of interactions, allowing users to receive answers within one second without needing to engage human customer service, significantly reducing wait times and lowering operational costs by 30% for the financial institutions served [1]