Core Insights - The article highlights Agora's leadership in the real-time interactive cloud service market, with a market share of 43.4% in the RTC sector, and its advancements in multimodal AI technology that enhances user interaction experiences [1][3]. Group 1: Multimodal AI Advancements - The new generation of conversational AI has evolved from simple text responses to emotional and multimodal interactions, integrating voice, visual, and text inputs [2]. - Agora's latest AI engine supports real-time visual understanding, allowing AI to interpret user gestures and respond accordingly [2]. - The AI system features context memory through voice recognition, enabling personalized interactions based on user history, particularly in educational settings [2]. Group 2: Technical Advantages - Agora's RTC business achieved 675 billion minutes of usage in 2021, leading the market with a 28.5% global share and 43.4% in China [3]. - The proprietary SD-RTN™ network offers low latency with a median end-to-end delay of 76ms and maintains voice quality even with an 80% packet loss [4]. - Advanced noise reduction technology can eliminate 95% of background noise, enhancing conversation accuracy in noisy environments [4]. Group 3: Developer Ecosystem - Agora provides a simplified SDK that allows developers to integrate AI voice capabilities with just two lines of code, enabling deployment of multimodal dialogue features in 15 minutes [5]. - The cost structure based on usage (0.098 yuan per minute) makes it affordable for small and medium enterprises, significantly increasing their decision-making flexibility [5]. Group 4: Application Scenarios - In smart customer service, Agora's engine enables highly realistic 24/7 service, with AI sales assistants recognizing returning customers and providing personalized recommendations, resulting in a threefold increase in customer engagement time [6]. - In AI education, the built-in pronunciation scoring system quantifies speech metrics, leading to a 20% increase in course completion rates and an average of 30,000 daily practice sessions per student [7]. - The integration of emotional interaction capabilities in virtual companionship applications has shown a 35% conversion rate at exhibitions, enhancing user engagement [8]. Group 5: Challenges and Future Directions - Despite its advantages, the industry faces challenges such as data privacy compliance and semantic understanding issues [9]. - The company plans to focus on "perceptive real-time internet" technologies, utilizing federated learning for localized AI model deployment to ensure data security and improve interaction experiences [9]. Group 6: Institutional Perspectives - Goldman Sachs notes significant synergy between Agora's RTC and AI capabilities, projecting a 30% increase in target price [10]. - IDC forecasts that by 2026, multimodal conversational AI will account for 25% of enterprise intelligence budgets [10].