Core Insights - The company focuses on enhancing service experience to build a differentiated competitive barrier rather than engaging in price wars, especially in the context of intense industry competition [1] - The company has established a comprehensive cargo damage governance system to address high damage rates and operational difficulties associated with large goods, leading to a continuous decline in cargo damage rates over the years [1] - The company has successfully achieved a market share increase despite industry challenges, with a reported revenue growth of over 10% year-on-year in the first half of 2025 [2] Group 1 - The company has implemented innovative solutions such as circular packaging, anti-violence sorting systems, and customized loading tools to enhance operational capabilities in high-value sectors like construction materials, home appliances, industrial equipment, and e-commerce reverse logistics [1] - Customer complaint rates have significantly improved due to upgrades in automation, smart routing optimization, and enhanced end-service measures [1] - The company maintains operational stability during the industry's deep adjustment period, focusing on customer experience optimization and delivery quality improvement [1] Group 2 - The company aims to continuously enhance core business competitiveness, including improving customer pickup and delivery service experiences, increasing fulfillment rates, reducing damage rates, and achieving ongoing cost reductions [1] - The company has strengthened its differentiated competitive advantage in the large goods sector, accumulating market reputation and pursuing sustainable business growth [1] - The company reported a significant recovery in revenue and net profit in the second quarter, indicating resilience against the backdrop of a widespread "price war" in the industry [2]