Core Insights - The demand for instant response and secure customer service has significantly increased across various sectors, making customer service functionality a core module in applications [1] - Developers face high technical investment and complex scenario adaptation when building comprehensive customer service systems from scratch, leading to a preference for integrating mature customer service SDKs [1] - HarmonyOS has partnered with leading customer service SDK providers to launch nearly 20 customer service SDKs tailored for various industries, enhancing customer service capabilities and user experience while reducing costs [1] Group 1: Customer Service SDKs - Qimo Customer Service SDK focuses on lightweight integration and native experience, offering multi-channel intelligent routing and AI interaction capabilities, already integrated into numerous applications like JD Express and Hangzhou Metro [2] - Jufeng Video Capability Platform SDK provides high-security and stable audio-video communication for financial institutions, enabling interactive online services for tasks like account opening and loan signing [3] - Heliyijie Customer Service SDK allows rapid integration of customer service functions into HarmonyOS applications, enhancing response speed and providing stable service capabilities without requiring developers to manage underlying logic [4] Group 2: Additional SDKs - Yiqia Customer Service System SDK includes features like intelligent routing, real-time translation, and ticket flow management, allowing developers in e-commerce and cross-border services to quickly implement multi-channel customer service solutions [5] - Tianrun Cloud TiCloudRTC SDK focuses on enterprise customer communication, integrating telecom resources to provide a comprehensive communication service from dialing to data retention, facilitating quick setup of remote communication systems [6] - Over 700 SDKs from various sectors have been adapted to HarmonyOS, with more than 180 available in the Harmony ecosystem, indicating a growing trend towards cost-effective and efficient intelligent customer service systems [6]