Core Viewpoint - The Taibai Mountain Scenic Area experienced a significant influx of visitors during the New Year holiday, but a sudden snowstorm on January 2 led to road closures and many tourists being stranded, prompting the scenic area to issue an apology and offer free re-entry tickets to affected visitors until December 31, 2026 [1][5][6] Group 1: Incident Overview - On January 2, heavy snowfall and low temperatures caused road conditions to deteriorate, resulting in many tourists being trapped in the scenic area [1][5] - Visitors reported being stuck for hours, with inadequate facilities and support from the scenic area staff during the emergency [3][5] Group 2: Response and Measures - The Taibai Mountain Scenic Area issued a temporary closure notice on the evening of January 2, citing safety concerns due to snow and ice [5] - The scenic area activated an emergency response, halting ticket sales, increasing personnel, and deploying snow removal equipment to ensure visitor safety [5][6] - By 9:55 PM on January 2, all visitors had safely returned to the visitor service center [5] Group 3: Future Commitments - The scenic area committed to improving visitor management, optimizing transportation systems, and enhancing winter services to prevent similar incidents in the future [6] - A promise was made to allow visitors who purchased tickets on January 2 to re-enter for free before December 31, 2026, covering all associated costs [6]

Core Viewpoint - The Taibai Mountain Scenic Area has publicly apologized for the incident of tourists being stranded on January 2, 2025, and offers affected visitors the option to apply for a refund or a free visit within a specified period [1][4]. Summary by Sections Incident Details - On January 2, 2025, a significant number of tourists were stranded at the Taibai Mountain Scenic Area due to heavy snowfall and low temperatures, which caused icy road conditions and delays in transportation [3][6]. - Tourists reported being cold and hungry while waiting for transportation down the mountain, with some waiting for several hours [3]. Response and Management - The scenic area initiated an emergency response, halting ticket sales and advising potential visitors to refrain from entering the park. They also increased personnel and snow removal equipment to ensure road safety [6]. - During the waiting period, the scenic area provided supplies such as ginger tea, instant noodles, and other food items to stranded tourists [4][6]. Future Measures - The incident highlighted deficiencies in the scenic area's winter operational management, including inadequate risk assessment for extreme weather and insufficient visitor care services. The management has committed to improving flow control, optimizing transportation scheduling, and enhancing emergency response capabilities [6]. - Tourists who purchased tickets on January 2, 2025, can revisit the park for free before December 31, 2026, by presenting their original ticket [6].

Core Points - The Taibai Mountain Scenic Area experienced a sudden snowstorm on January 2, leading to road icing and resulting in tourists being stranded [1][3] - The scenic area issued an apology to visitors for the inconvenience caused and initiated emergency response measures, including halting ticket sales and providing supplies to stranded tourists [1][2] Group 1 - The scenic area acknowledged shortcomings in winter operations management, particularly in risk assessment and visitor care during extreme weather [2] - Plans for improvement include enhancing flow management, optimizing transportation systems, and increasing emergency response capabilities [2] - As compensation, the scenic area offers free re-entry for visitors who purchased tickets on January 2, valid until December 31, 2026 [2] Group 2 - On the night of January 2, tourists expressed dissatisfaction on social media, highlighting the extreme cold and long wait times [3][5] - By 9:55 PM on January 2, all stranded tourists had safely reached the visitor service center [6] - The scenic area announced a temporary closure on January 3, suspending visitor reception due to the weather conditions [5][6]