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威海推进全域数字化转型,持续提升政务服务效能
Qi Lu Wan Bao Wang· 2025-07-30 06:23
Core Viewpoint - Weihai City is focusing on digital transformation, enhancing data sharing and application innovation to improve public services and create a more convenient environment for citizens and businesses [1][4]. Group 1: Digital Services and Innovations - The city has implemented various online services, allowing 1,924 government service items to be submitted online without filling out information or uploading documents [2]. - The "Love Shandong" app has launched 910 services, with 2.23 million registered users and an average of 137,000 daily active users [2]. - The city has promoted a "no certificate" policy, with 4,224 government services and 180 types of social services achieving "certificate reduction" and "QR code verification" [2]. - The introduction of intelligent services includes a voice-activated service for inquiries and a smart assistant on the government website, which has answered over 460,000 queries this year [2][3]. Group 2: Smart Community and Public Services - The city has established a smart community framework, achieving an 80% coverage rate, with features like high-altitude object monitoring and remote medical services [3]. - The "Health Weihai" service allows online appointment scheduling and result inquiries across public hospitals, saving patients 16.29 million yuan in testing costs [3]. - A smart traffic system has been implemented, reducing parking frequency by 24% and improving overall traffic conditions from "moderately congested" to "basically smooth" [3]. Group 3: Business Environment and Efficiency - The city has streamlined business processes, reducing the number of documents required for business registration from 20 to 4 and cutting processing time from 27 days to 5 days, achieving an 81.5% reduction [4]. - Weihai has been designated as a pilot city for "direct access" and "no application" reforms, with 64 policy documents and 183 policy items collected for intelligent matching and direct support to businesses [4]. - The city has developed a smart platform for handling business requests, achieving a 100% timely resolution rate for 72 requests this year [4].