Core Viewpoint - The initiative aims to enhance urban management efficiency in Anyang by utilizing a volunteer-based approach and a digital reporting system to address urban issues promptly [1][3]. Group 1: Volunteer Engagement - The "volunteer" initiative encourages city staff to utilize their free time to identify and report urban management issues, thus breaking traditional volunteer service time and location constraints [3][7]. - The program promotes citizen involvement in urban management by encouraging the public to report issues through the "随手拍" (Snap and Report) feature [3][7]. Group 2: Digital Reporting System - The "安阳数字城管" (Anyang Digital Urban Management) WeChat feature allows users to report issues easily without needing to download an app, streamlining the reporting process [5]. - The reporting process consists of four simple steps: taking a photo, selecting the issue category, providing a brief description, and automatic location tagging, which can be completed in under a minute [5]. Group 3: Issue Resolution Mechanism - A dedicated mechanism has been established to ensure that all reported issues receive timely responses and resolutions, with designated personnel monitoring the system [7]. - The urban management department is responsible for addressing reported issues within specified timeframes and must provide feedback, including photos of completed resolutions, to the individuals who reported the issues [7].