Core Viewpoint - The article highlights the digital transformation initiatives in Baota District, Yan'an City, Shaanxi Province, focusing on the establishment of a comprehensive urban operation management center that integrates various smart systems to enhance emergency response, governance efficiency, and create a favorable business environment through data-driven solutions [1][5][6]. Group 1: Digital Transformation Initiatives - Baota District established a city operation management center in 2019, creating a digital twin data system and a unified resource system for grassroots governance [1]. - The district has implemented a 24/7 duty system to ensure safety and emergency response, with 103 updates on city operation dynamics published in 2024 [2]. - A smart video surveillance network has been developed, integrating over 4,000 video resources and utilizing AI to identify urban issues, resulting in the rectification of over 23,214 problems [3]. Group 2: Service Optimization and Public Engagement - An online public service center has been established, integrating multiple platforms to ensure a 100% case resolution rate for public inquiries, achieving a satisfaction rate of 94.19% [4]. - The district has adopted a proactive approach to address common issues in various sectors, enhancing service efficiency and promoting a better business environment [4]. Group 3: Data Integration and Management - A comprehensive urban operation management platform has been created, integrating resources from 58 townships and departments, with 2,294 key data entries recorded [5]. - The district is advancing a digital twin platform that consolidates data from various sectors, aiming to enhance transparency and efficiency in urban governance [6].