Core Viewpoint - The incident involving a smart pet feeder highlights significant privacy and security concerns related to connected devices, particularly regarding unauthorized access and potential network vulnerabilities [1][4][6]. Group 1: Incident Overview - A customer discovered that her smart pet feeder was displaying video feeds from another household, indicating a possible security breach or misconfiguration [1][3]. - The device, which was sent for repairs, exhibited issues such as network disconnections and incorrect operation of feeding schedules after being returned [2][3]. - The customer reported that the manufacturer initially attributed the issue to a serial number mix-up, later suggesting it was due to a network attack [4][6]. Group 2: Product Details - The smart feeder in question, named "双子星可视喂食器（可视版）," is priced at 529 yuan and features capabilities such as bowl monitoring and video tracking [5]. - The product has received over ten thousand sales records and is noted as a top seller in the pet smart feeder category [5]. Group 3: Manufacturer Response - The manufacturer's customer service offered a replacement device and a year’s supply of desiccant as compensation, which the customer declined, opting instead for a refund [4][6]. - The company has not received prior complaints regarding similar issues, and further investigation into the incident is pending [5][6]. Group 4: Industry Insights - Experts suggest that the incident may stem from errors during the device's repair process, particularly if the new mainboard ID conflicted with existing accounts [6]. - The growing prevalence of smart devices with camera functionalities raises concerns about network security, emphasizing the need for consumers to choose reputable brands and implement privacy measures [6].