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威海市大数据局三举措提升政府网站社会服务普惠水平
Qi Lu Wan Bao· 2025-07-02 00:40
Core Viewpoint - The article highlights the development of multi-channel and multi-level convenient service scenarios in Weihai City, focusing on enhancing public service efficiency through data integration and smart technology [1] Group 1: Banking Services - The government launched a "Weihai City Bank Outlet Business Inquiry" service section, providing over 70,000 business data entries, including bank outlet names, addresses, phone numbers, and holiday schedules [1] - The service allows users to check weekend and holiday operating information of bank outlets and navigate directly to them via the "Tuyou Weihai" WeChat mini-program, reducing unnecessary trips [1] Group 2: Automotive Services - A collaboration with the municipal traffic police integrated data from 65 automotive inspection institutions, creating an "Automotive Inspection Outlet Business Inquiry" section [1] - This service utilizes data sharing, classification filtering, digital maps, and intelligent Q&A to guide citizens in online vehicle inspection services [1] Group 3: Public Service Enhancement - The initiative focuses on key livelihood areas such as marriage, education, healthcare, and social security, integrating resources from nine major public service departments [1] - A one-stop access to government websites allows citizens to grasp all relevant information for specific services, significantly improving online service efficiency [1] Group 4: Intelligent Services - The introduction of "Xiao Wei Zhi Da," based on advanced AI models, enhances the Q&A experience, achieving a "once asked clearly" rate of over 95% [1] - This upgraded service translates complex policy terms into understandable language, aiding users in quickly grasping policy highlights and facilitating effective policy implementation [1] - The intelligent service identifies individual and enterprise needs, providing precise information on required materials, processes, and locations, promoting a new norm of "finger-tip services" [1]