Core Viewpoint - Guangdong Broadcasting Network is enhancing its service quality through a user-centric approach, focusing on listening to user feedback and implementing specific service measures to improve overall customer satisfaction [1] Group 1: Service Quality Improvement Initiatives - The company held a seminar themed "Fifteen Years of Commitment to Service Original Intention, Uniting to Write a New Chapter" to gather opinions from user representatives and consumer organizations [1] - Guangdong Broadcasting Network has transformed its service quality improvement system into 10 specialized service initiatives [1] - Each branch company has further detailed these initiatives into 129 specific tasks, addressing key areas such as network quality, service timeliness, and transparent pricing [1]