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开办餐饮店‘一件事’集成服务模式
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【渭南】“一件事”背后的民生考量
Shan Xi Ri Bao· 2025-12-08 00:32
Core Viewpoint - The article highlights the innovative "free online self-announcement for lost certificates" service launched by Weinan City, which significantly improves the efficiency and reduces costs associated with the process of reissuing lost certificates [1][2]. Group 1: Service Innovation - Weinan City has introduced a new service that allows for the online announcement of lost certificates, eliminating the need for physical trips and associated costs, thus transforming the burden from businesses to government support [1]. - Since its launch in August, the service has published 54 free announcements and is expected to benefit over 200 businesses annually, saving them tens of thousands of yuan [2]. Group 2: Efficiency and User Satisfaction - The service has been praised for its efficiency, with users reporting that the process has become much quicker and more convenient compared to previous experiences [1][3]. - The satisfaction rate for the window service has reached 99.6%, indicating a positive reception from the public [4]. Group 3: Integrated Service Model - Weinan City has implemented an integrated service model for various business licenses, allowing for a streamlined process that reduces the need for multiple submissions and approvals from different departments [3][4]. - The city has also introduced a "one-stop" service approach, which includes a single application form and coordinated approvals, significantly enhancing the speed of service delivery [4]. Group 4: Project Support and Cost Savings - The administrative service bureau has established a dedicated team to assist with project approvals, reducing the average processing time by 40% and saving over 600 million yuan in agency costs for businesses [5]. - Various districts within Weinan City have adopted unique service models to enhance project approval processes, demonstrating a collaborative approach across departments to address business needs [5].