9月26日，枣庄市峄城区召开"民事无忧.企事有解.政事高效"主题新闻发布会。峄城区行政审批服务局相关负责人就今年以来政务服务改革成效，特别是助 力石榴产业发展、优化营商环境等方面工作进行了介绍。 据悉，峄城区行政审批服务局围绕"高效办成一件事"改革，创新推出"石榴盆景电商一件事"服务模块，并在贾泉村设立"红石榴政务服务驿站"，将审批服 务延伸至田间地头。今年以来，全区新注册石榴合作社31家，新增电商主体200余家，带动就业2万余人，有力推动石榴产业规模化、电商化发展。 在便民服务方面，峄城区区审批局持续深化"证照联办"改革，将服务场景拓展至"企业变更"领域，企业设立与高频许可事项联办率超过50%。今年已新登 记企业1219户、个体工商户2086户，免费发放印章1006套，为群众节约成本约18.61万元。同时，组建"红石榴"帮办代办专班，推行"无感办"服务模式， 实现"服务找人"，提升群众办事体验。 峄城区行政审批服务局党组书记、局长孟庆祥表示，下一步将继续围绕"民事无忧.企事有解.政事高效"目标，深化政务服务改革，强化数据赋能和审管协 同，持续擦亮"峄办成"政务服务品牌，为全区经济社会高质量发展提供有力审批服 ...

中国发展网讯今年以来，山东省临朐县行政审批服务局按照国家和省市"高效办成一件事"总体要求，在 医疗卫生领域大力创新实施关联事项集成办，对医疗机构放射与辐射许可进行业务流程优化，建立"双 证"联办机制，为医疗机构执业提供优质高效服务，推动放射诊疗许可和辐射安全许可实现"一件事一次 办"，持续提升办事企业群众的便利度和满意度。 为有效构建两部门信息互通共享服务机制，两部门中任一部门业务受理时，让相关信息即时推送对方， 畅通信息共享渠道；同时，第一受理部门主动告知企业需同步申请的另一许可事项，提前预警风险，实 现服务"靠前一步"。为更好畅通"一件事"线上线下（300959）办理渠道，申请人可实时查询业务流转状 态，提升办事便捷性。 服务速度："马上办" 临朐县行政审批服务局与潍坊市生态环境局临朐分局为提高政务服务"加速度"，变"串联审批"为"并联 办理"，对事项审批流程进行重构，全面理清"一件事"的受理条件、办理路径、办结时限等要素，根据 具体办事场景优化前后置环节，形成一套标准化办事指南和业务流程，为企业提供全方位指引。同时， 依托山东政务服务网平台，两部门密切协作配合，实现材料同步审核、许可证同步发放，在申报材 ...

作为一名在政务服务窗口工作多年的老员工，我见证了营商环境的变化。 站在服务窗口边，我有时会想：优化营商环境不是抽象的口号，而是尽可能把办事距离减少一点点，把 群众的等待时间缩短一点点。让一件件难办的事更好办，我们这些在窗口服务的人也就实现了最大的价 值。 （作者为上海市松江区政务服务中心帮办组组长施易成，本报记者王崟欣采访整理） [ 责编：袁晴 ] 记得刚入职时，我每天面对的是叫不完的号和看不到头的队伍。排号办事的群众攥着厚厚一沓材料来回 奔波。材料不对，又得回去补。一项不行，就不能进入下一个环节。 现在的政务服务中心已是另一番景象：智能取号机前没有长队；自助服务区内，群众在我们的协助下从 容操作。经常有办事市民感叹："以前手续两个月都办不完，现在3天就拿到了所有证照。"腿脚不便的 李阿姨，通过线上帮办完成了食品经营许可变更，她打来电话："真没想到足不出户就能办理，现在办 事真方便。" 改革让我们也受益。过去，加班是常态，群众材料填得辛苦，我们录入信息也辛苦。现在，信息在线上 流转，我们可以腾出时间提升服务质量，比如指导老年人使用智能设备和提供帮办服务，为企业提供个 性化政策解读。 ...

中国发展网讯 政务服务改革是一场系统性、结构性变革。2024年以来，郫都区全面推进"高效办成一件事"改革，以小切口推动政 务服务理念转变、流程重塑、部门协同，破解体制机制障碍，为广大企业和群众提供更优质、高效、便捷的政务服务，阶段性成 效显著。截至目前，国家推出的42项"高效办成一件事"中，郫都区承接的30个事项均有序推进，其中24项已落地可办，累计办件 量突破437万件。这场刀刃向内的政务革新，如何从"纸上"落到"地上"？记者深入一线调研，解码郫都区的改革路径。 统筹有力 "一件事"有人管、能落地 要让"一件事"真正高效办成，顶层设计是关键。郫都区将此项改革作为优化营商环境、转变政府职能的核心抓手，通过"责任压实 +协同联动"双轮驱动，为改革走深走实筑牢根基。 在责任落实上，郫都区印发专项工作总体方案，创新构建"1+1+N"工作机制：每个"一件事"均由1位分管区领导统筹调度，1个区 级部门牵头负责，相关责任部门协同配合。这一机制让每个事项都有"主心骨"，避免了"多头管、无人抓"的尴尬，确保责任层层 传递、落实到位。 "过去办事要跑好多次，现在只提交一次材料就可以，太高效了！"在区政务服务中心"一件事"专窗， ...

Core Viewpoint - The successful completion of the import port procedures for the Singaporean vessel "Eucalyptus" using electronic certificate data marks a significant advancement in the maritime service reform in Hainan Province, enhancing the efficiency of customs clearance for international shipping [1][2]. Group 1: Implementation of Electronic Certificates - The "Eucalyptus" vessel's import port declaration process represents a qualitative breakthrough compared to traditional methods, which required manual entry of various certificate details, leading to time consumption and potential errors [1]. - The new process allows companies to retrieve electronic certificate data directly through the International Trade Single Window, eliminating the need for submitting scanned copies of certificates, thus simplifying the declaration process and reducing risks associated with missing or outdated documents [1][2]. Group 2: Impact on Maritime Services - The implementation of electronic certificates is a key measure to deepen the "streamline administration and delegate power" reform, enhance maritime service efficiency, and lower institutional transaction costs for shipping companies [2]. - The successful case of the "Eucalyptus" vessel serves as a practical example for promoting electronic certificate declarations for both Chinese and Singaporean international vessels in the future [2]. - The Yangpu Maritime Bureau plans to continue promoting and enhancing services related to electronic certificate applications to provide efficient and convenient customs clearance for more international vessels, supporting the high-quality development of Hainan's free trade port shipping industry [2].

Group 1 - The core viewpoint of the article emphasizes the government's response to public demands through the implementation of a mechanism aimed at enhancing administrative efficiency and optimizing government services [1] - In recent years, Fujian Province has strengthened the dual drive of reform and digital empowerment, focusing on efficient collaboration and orderly data sharing to create a "convenient Fujian" [3] - The local government in Fuzhou has upgraded its service mechanism from fragmented "item supply" to integrated "scenario services," enhancing the overall efficiency of government services [3] Group 2 - As of now, Fujian Province has achieved "data collection at most once" for 469 high-frequency matters, covering over 90% of government service transactions, including medical insurance, social security, housing fund, and business registration [3]

Core Insights - The 19th National Government Service Work Exchange Seminar highlighted the reform practice experience of Changsha City in innovating the "efficient completion of one matter" mechanism [1][2] - Since the feedback from the municipal inspection, the Administrative Approval Service Bureau has implemented reforms focusing on the goal of "efficient completion of one matter," addressing urgent issues faced by the public [1][2] Summary by Sections Reform Implementation - The Administrative Approval Service Bureau has completed 31 national mandated "efficient completion of one matter" tasks and expanded to 30 additional tasks based on local needs, such as "college student entrepreneurship registration" and "personal information changes" [2] - A total of 245,000 "efficient completion of one matter" tasks have been processed this year, representing a 13% increase compared to 2024 [1] Service Improvement - The "efficient completion of one matter" initiative has significantly improved service efficiency, as evidenced by a case where a company resolved a long-standing registration issue in just 20 days with the help of staff [2] - The government has established multiple channels for real-time feedback from the public, including online platforms and offline reflection windows, transitioning from passive service to proactive assistance [2] Future Directions - The Administrative Approval Service Bureau aims to continue enhancing the "efficient completion of one matter" reform, focusing on standardization, normalization, convenience, and digitization of government services [3]

Core Viewpoint - The article emphasizes the importance of enhancing the management of non-tax revenue as a necessary requirement for deepening fiscal and tax reforms and improving government governance capabilities [1] Group 1: Transparency in Revenue Collection - The provincial finance department has issued guidelines to ensure transparency in non-tax revenue collection, mandating the public disclosure of administrative and enterprise-related fee directories [2] - All levels of revenue collection units are required to publicly disclose their collection projects, standards, scope, basis, and payment channels to prevent arbitrary increases in non-tax revenue [2] Group 2: Security in Revenue Collection - The provincial finance department has implemented measures to strengthen the management of online payment platforms for non-tax revenue, including a comprehensive review of user certificates and authorization processes [3] - A total of 51 digital certificates were deactivated, and 269 new certificates were issued to ensure compliance and prevent security risks [3] Group 3: Efficiency in Electronic Ticketing - The integration of non-tax revenue collection systems with electronic ticketing systems has been established to facilitate real-time interaction of collection information [4] - In the current year, 1.73 million electronic non-tax revenue tickets were issued, demonstrating significant efficiency improvements [4] Group 4: Convenience in Payment Processes - The scope of electronic revenue collection has been expanded to include all collection units and projects, achieving full coverage of electronic collection for non-tax revenue [5] - Over 184 million electronic payment transactions were processed, amounting to more than 12 billion, significantly increasing service efficiency for both enterprises and individuals [5] Group 5: Integration of Management Systems - Efforts have been made to promote the integration of non-tax revenue collection systems with various departmental business systems, enabling real-time transmission of payment information [6] - This integration has eliminated data silos and facilitated cross-departmental collaboration, enhancing overall efficiency in revenue management [6]

Core Viewpoint - Jiangsu Province has launched 12 reform measures aimed at enhancing the efficiency of services for boatmen and promoting high-quality development of inland water transport, with Suzhou as a pilot area demonstrating significant improvements in service convenience for local boatmen [1][5]. Group 1: Service Improvements - The new "nearby service" model allows boatmen to handle various administrative tasks at local service points, significantly reducing the time and effort required for processes such as vessel operation certificate renewals, which now take less than half an hour compared to previous lengthy procedures [1][3]. - The integration of services has led to a 70% increase in efficiency for over 3,000 boatmen who have utilized the new service points established in Suzhou, covering major waterways [3][4]. Group 2: Digital Transformation - The implementation of electronic document reforms allows for the equal legal standing of electronic and paper documents, streamlining the process for boatmen and enhancing regulatory efficiency [2]. - A shared database for boatmen's information has been established, allowing for the reuse of data across departments, thus eliminating the need for repeated submissions of the same documents [3]. Group 3: Navigation and Administrative Services - The introduction of the "Ship Information" app provides boatmen with real-time information on water levels, waiting times, and navigation assistance, improving their ability to plan and execute trips [4]. - The reforms also include a shift towards flexible enforcement of regulations, focusing on online monitoring and reducing unnecessary penalties for minor infractions, thereby fostering a more supportive regulatory environment [5]. Group 4: Future Directions - The transportation system in Jiangsu will continue to implement these reforms, aiming to enhance service efficiency and satisfaction among boatmen, ultimately contributing to the high-quality development of inland water transport [5].

Group 1 - The reform of the "one-stop service" for water, electricity, and gas network joint application has achieved "one-time acceptance, parallel approval, and time-limited completion," reducing processing time by 60% and improving service levels [1] - Previously, businesses had to go through multiple steps and submit documents repeatedly, leading to long processing times and high costs. The new system allows for online submission of the application form, reducing the need for physical visits from four times to one or even zero, with processing time cut from 35 working days to 14 [1] - Companies can choose between a notification commitment system or initiate parallel approval based on external construction conditions. Local government service departments will conduct on-site inspections and confirm design plans simultaneously, streamlining the approval process from seven departments to parallel approval, compressing approval time by over 60% [1] Group 2 - Various regions are actively implementing "micro-reforms" in the joint application process for water, electricity, and gas networks. For example, Liuzhou has introduced a "simple application" reform for certain cases involving road occupation and temporary use of green spaces, allowing for expedited processing [2] - In cities like Nanning and Beihai, a "commitment system" for approval has been adopted, where applicants prepare required materials and fill out a commitment letter, leading to immediate issuance of permits upon staff review [2]