Core Insights - The article highlights the operational challenges faced by traditional wholesale markets, including poor merchant management, chaotic stall resource management, outdated charging models, severe data silos, and subpar service quality [1] Group 1: Pain Points in Traditional Wholesale Markets - Merchant management is lax, with outdated information stored in paper or scattered Excel files, leading to a lack of dynamic oversight on merchant categories, credit status, and contract durations [1] - Stall resource management is disorganized, with a cumbersome leasing process that relies on manual updates, resulting in high communication costs and low efficiency [1] - The charging model is outdated and complex, making it difficult to recover funds, with a high workload for financial reconciliation and potential disputes [1] - Data silos are prevalent, preventing market management from obtaining a comprehensive and real-time view of data necessary for strategic decision-making [1] - Service quality is poor, with merchants needing to navigate multiple processes and lacking efficient communication channels for complaints and suggestions [1] Group 2: Proposed Integrated Management Platform - The core proposal is to create an integrated smart management platform for wholesale markets, emphasizing "one platform, one database" to connect merchants, stalls, and charging modules [2] - The platform will utilize a cloud-based SaaS model, accessible via PC and mobile apps, allowing for flexible management operations [3] Group 3: Functional Modules of the Platform - Merchant lifecycle management will be digitized, including electronic merchant profiles, online application and contract signing, a credit rating system, and a communication platform for efficient feedback [6][10] - Stall asset visualization will be implemented, featuring a clear floor plan, online management of the leasing process, and intelligent reminders for contract renewals [7][8] - Smart charging and financial automation will allow for flexible fee configurations, automatic billing, and integration with various online payment methods, significantly improving payment collection efficiency [9] Group 4: Benefits of the Integrated Platform - The platform is expected to enhance operational efficiency and reduce management costs by over 70% through online processes, leading to significant improvements in leasing and charging efficiency [9] - It aims to ensure financial security and stable cash flow through real-time online payments, reducing bad debt risks [9] - Data-driven decision-making will be facilitated, maximizing stall asset value through visual reports and analytical models [9] - The platform will improve merchant experience by providing convenient online services, fostering loyalty and satisfaction among merchants [10] Group 5: Implementation Phases - The implementation will occur in three phases: planning and pilot (1-2 months), full-scale promotion and data migration (3-4 months), and ongoing optimization and expansion (long-term) [11][14][17] - The first phase involves forming a project team and selecting pilot areas for core module deployment [12][13] - The second phase will enforce online charging and migrate existing data to the new system [15][16] - The third phase will focus on continuous system optimization and exploring integration with smart hardware [18] Conclusion - The digital transformation of wholesale markets is framed as a survival necessity, with the proposed integrated management platform addressing key operational pain points and offering a pathway to enhanced efficiency and competitiveness in the evolving commercial landscape [18]