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寿光张农商村镇银行客户经理真诚服务获赠客户锦旗
Jiang Nan Shi Bao· 2025-08-10 13:44
Group 1 - The article highlights a successful case of customer service in the banking sector, showcasing the proactive approach of a bank manager in identifying and meeting client needs [2] - Zhang Min, a customer manager at Shouguang Zhangnong Commercial Village Bank, successfully converted a client's intention to not renew a loan into a new financing opportunity by understanding their potential needs [2] - The financing solution included a total of 1.98 million yuan, combining a 1.38 million yuan mortgage loan and an additional 600,000 yuan credit support, effectively addressing the client's financial requirements [2] Group 2 - The client expressed gratitude through a red banner, emphasizing the importance of sincerity and professionalism in banking services [2] - The case illustrates the significance of tailored financial solutions in enhancing customer satisfaction and loyalty within the banking industry [2] - The innovative use of collateral and re-guarantee methods demonstrates the bank's commitment to providing comprehensive financial support to its clients [2]