Core Points - The General Administration of Customs launched a one-stop platform for inbound and outbound mail processing, providing a comprehensive service for declaration, tax payment, and inquiry through multiple channels including mobile apps and WeChat mini-programs [1][5] - The platform significantly enhances the convenience of customs clearance for mail, allowing users to handle self-declaration, inquiry, tax payment, and return shipping online without leaving home [5] Group 1 - The platform allows users to submit purchase invoices and re-declare package prices online, streamlining the customs process [1][3] - Users can now track their package logistics in real-time through the mini-program, reducing anxiety about package status [3] - Since the platform's trial operation began on January 1, the average customs clearance time for each mail item has been reduced by 5 hours, saving recipients approximately 15 yuan per item [5] Group 2 - The platform features an AI assistant named "Post Xiao Feng," enabling users to ask questions and receive automated voice responses, further enhancing service convenience [5]