携带品或安检禁限品‘随手递’快递服务
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贵阳铁路多维服务温暖旅客回家路
Xin Lang Cai Jing· 2026-02-02 18:02
Core Viewpoint - The Guizhou Railway is enhancing its services for the Spring Festival travel season with a series of initiatives aimed at improving passenger experience and convenience [1][2]. Group 1: Service Enhancements - The Guizhou Railway is introducing a "silent carriage" service on all "C", "D", and "G" series trains, except for certain sleeper trains, as a major highlight of this year's Spring Festival travel [1][4]. - New charging stations have been added, including 8 at Guizhou North Station and 4 at Guizhou Station, to address passenger charging needs [4]. - A total of 135 new platform seats have been installed at Guizhou Station and Guizhou North Station to alleviate waiting pressure for passengers [4]. Group 2: Passenger Convenience Measures - A limited-time refund policy for mistakenly purchased tickets has been implemented, allowing passengers to self-process refunds within 30 minutes of purchase without any fees [2]. - Special booking services for students and workers have been continued, with additional discounts for the 2026 graduating class, allowing for up to 6 discounted tickets this academic year [2]. - The "Light Travel" initiative has been launched, providing door-to-door luggage transport services for passengers [2]. Group 3: Cultural and Community Engagement - Activities such as free calligraphy of Spring Festival couplets and flash mob performances have been organized to enhance the festive atmosphere at Guizhou North Station [1][3]. - Safety and travel knowledge are being promoted through interactive activities, including quizzes for passengers [1].