Core Insights - The 19th National Government Service Work Exchange Seminar highlighted the reform practice experience of Changsha City in innovating the "efficient completion of one matter" mechanism [1][2] - Since the feedback from the municipal inspection, the Administrative Approval Service Bureau has implemented reforms focusing on the goal of "efficient completion of one matter," addressing urgent issues faced by the public [1][2] Summary by Sections Reform Implementation - The Administrative Approval Service Bureau has completed 31 national mandated "efficient completion of one matter" tasks and expanded to 30 additional tasks based on local needs, such as "college student entrepreneurship registration" and "personal information changes" [2] - A total of 245,000 "efficient completion of one matter" tasks have been processed this year, representing a 13% increase compared to 2024 [1] Service Improvement - The "efficient completion of one matter" initiative has significantly improved service efficiency, as evidenced by a case where a company resolved a long-standing registration issue in just 20 days with the help of staff [2] - The government has established multiple channels for real-time feedback from the public, including online platforms and offline reflection windows, transitioning from passive service to proactive assistance [2] Future Directions - The Administrative Approval Service Bureau aims to continue enhancing the "efficient completion of one matter" reform, focusing on standardization, normalization, convenience, and digitization of government services [3]