Core Insights - Qingdao Urban Transport Holding Group implemented a dual strategy of "precise measures + innovation-driven" to enhance travel services during the May Day holiday, resulting in nearly 6.8 million passengers transported and over 27,500 buses deployed [1] Group 1: Transportation Services - The company opened a new bus route (Route 11) connecting Polar Ocean World and the subway, facilitating seamless transfers for tourists and residents, effectively addressing the "last mile" transportation issue [2] - During the holiday, the company operated nearly 3000 trips on special tourist lines, transporting over 120,000 passengers, and provided customized travel experiences for events like the Red Island Clam Festival [3] Group 2: Volunteer and Customer Service - Volunteers were stationed at popular tourist spots to offer services such as sightseeing information and traffic guidance, contributing to a smoother travel experience during the holiday [4] - The company introduced a "Big Eye Convenience Service Station" in Laoshan Scenic Area, providing amenities like free hot water and emergency medical services, enhancing visitor comfort [4]