新疆掌上12348微信小程序
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让群众在家门口就能享受法律服务,新疆建成四级公共法律服务体系
Ren Min Ri Bao· 2026-01-28 13:06
Core Viewpoint - Xinjiang has established a comprehensive public legal service system with 12,941 service stations, effectively addressing the issue of legal accessibility for the public [1] Group 1: Public Legal Service Infrastructure - The public legal service system includes a four-tiered platform at the city, county, township, and village levels, combined with hotline and online services to create a "half-hour public legal service circle" [1] - The 12348 public legal service hotline operates alongside the 12345 government service hotline, with 1,115 legal service workers available online [1] - The 12348 Xinjiang Law Network and the "Xinjiang Mobile 12348" WeChat mini-program facilitate policy inquiries and legal consultations, allowing for quick assistance [1] Group 2: User Experience and Impact - By 2025, online consultations through various legal service platforms are expected to exceed 210,000, ensuring continuous legal service availability [1] - The legal aid "green channel" for disadvantaged groups has shown significant results, with 46,000 cases accepted in 2025 and a public satisfaction rate of 96.11% [1] - A case example includes a worker who received legal aid through the 12348 hotline and successfully obtained over 210,000 yuan in compensation for a work-related injury [1] Group 3: Legal Professionals' Engagement - A total of 10,891 lawyers are providing on-site legal services to enterprises, while 2,653 lawyers serve as legal advisors for 5,961 government agencies [1] - The initiative aims for full coverage of legal advisors at the township level and regular legal services at the village level, ensuring that residents can access professional legal assistance locally [1]