Core Insights - Suzhou branch is successfully expanding its smart home business, achieving significant milestones with multiple successful contracts for smart networking solutions [1][11] Group 1: Business Development - The Suzhou branch established a dedicated smart home task force in early 2026 to create an integrated service system covering provincial, municipal, and county levels [3][13] - The branch has launched flexible Mesh networking and professional AC+AP networking solutions aimed at young families, while also developing the "Broadband Guardian" service for elderly users [3][13] - As of now, the number of AC+AP networking users has exceeded 1,000, with an average revenue per household reaching 2,600 yuan [3][13] Group 2: Marketing and Sales Strategy - The company is focusing on user needs to enrich its smart home product offerings through channel integration, marketing innovation, and cross-department collaboration [5][16] - A multi-channel approach is being implemented, combining online and offline strategies to enhance market reach and customer engagement [7][18] - The company is utilizing promotional activities and new media to increase exposure and conversion rates for its smart home services [7][18] Group 3: Service and Customer Engagement - Community engineers are being transformed into "home solution experts," integrating marketing into the entire service process to better meet user needs [8][19] - Successful case studies include tailored smart home packages that resulted in significant sales, demonstrating the effectiveness of personalized service [8][19] - The company has established a collaborative mechanism between front-end sales and back-end technical teams to create a seamless experience from service to installation [9][20] Group 4: Operational Efficiency - The branch has built a system that combines on-site service with showroom experiences to enhance customer trust and satisfaction [9][20] - The integration of user experience, sales, and installation processes ensures immediate service delivery once customer interest is generated [9][20] - The focus on transforming product advantages into tangible service value has led to a win-win situation for both the company and its customers [9][20]