"恭喜吴中阳澄湖站拿下智慧家庭组网首单，一拖八！""恭喜新区狮山站AC+AP组网成功签约一拖五订单！"周末的工作群 里，喜报接连不断——苏州分公司的智慧家庭业务正在走进千家万户。 为全面落实集团及省公司战略部署，紧密围绕"四业务、一终端"发展策略，苏州分公司于2026年初成立智慧家庭专项工作 组，着力构建覆盖"省市县站"的一体化智慧家庭服务体系。结合"服务年"主题，分公司推出面向年轻家庭的灵活Mesh组网 与专业级AC+AP组网方案，满足多元场景高品质互联需求；同时针对老年用户，深入打造"广电卫士"服务，借助水浸、烟 感等安防设备，智能守护居家安全，实现"贴心关怀始终在线"。截至目前，苏州分公司AC+AP组网用户已突破千端，户均 收入达2600元。 苏州分公司以用户需求为导向，持续丰富智慧家庭产品体系，通过渠道整合、营销创新与跨部门协同，着力打造"服务即营 销、落地即见效"的业务新模式。分公司大众事业部联合技术支撑部及智慧家庭厂商，深入县市及一线中心，开展多轮理论 与实操培训，确保一线人员"懂产品、会安装、能推广"，推动智慧家庭业务切实落地。 多渠道立体布局 覆盖更广、触达更深 苏州分公司逐步构建起差异化、多 ...

每至新春佳节，中国家庭的年味儿，总是在一副副红纸黑墨的对联中先感受出来。今年，这个承载文化 情感与生活期许的仪式，于传统之上又添新意。人们纷纷把智能家电、智慧家庭、智慧生活写进对联， 分享自己的春节仪式感。 从1月30日到2月6日，海尔智慧家庭发起春节对联征集活动，众多中外网友参与分享。活动中，从"一键 联千家喜乐，智慧筑万户安康"的智能图景，到"冰箱自动除味，洗衣机自动烘干，我自动变胖"的幽默 联句，每一副"智气"对联背后，道出了家家户户因智能家电、智慧科技带来的生活改变。 门前是对联更新，门后是生活焕新。如今，海尔智慧家庭以AI科技创新，让越来越多用户的理想生活 照进现实。在智慧厨房，油烟机AI之眼发现锅沸及时调小火力，实现"灶知锅温自关火，宴客不慌更从 容"；冰箱AI全空间保鲜科技，带来"藏尽春滋味"精致储鲜；在智慧客厅，空调AI科技做到风避人吹， 舒适风吹出"智家纳福春风里"的阖家团圆；在智慧阳台，洗衣机AI识别衣物面料，匹配最佳洗护程序， 让"内外衣袜纳百净"成为日常。还有各类设备通过智家App实现一屏掌控、全屋联动，让生活"家电互 联如意顺心来"。 海尔智慧家庭为何能成为用户的共同选择？离不开其行 ...

Core Viewpoint - The article highlights Haier's new "full-category smart management" feature in its smart home app, which transforms traditional smart appliances into intelligent companions that understand and enhance daily life [1][2] Group 1: Smart Home App Features - The Haier Smart Home App breaks the limitations of traditional smart home apps by providing proactive service capabilities throughout the entire lifecycle of smart home products [1] - The app offers deep customization for different categories of appliances, enhancing user experience and functionality [1] - For example, the refrigerator acts as a food management assistant, providing features like ingredient management, expiration reminders, recipe recommendations, and one-click ordering [1] Group 2: User Experience and Integration - The washing machine is transformed into a laundry expert, allowing for features such as laundry scheduling, completion notifications, and cloud-based program updates [1] - The app enables centralized management and deep interaction across all categories of appliances, seamlessly linking the smart home ecosystem [1] - The "Homecoming Mode" feature personalizes the user experience by automatically adjusting lighting, music, curtains, and air conditioning based on the family member recognized by the smart lock [1]

Core Viewpoint - The Haier Smart Home APP has introduced an "AI Voice" feature that simplifies the after-sales service process, enhancing user experience and efficiency in reporting appliance issues [1] Group 1: Innovation in After-Sales Service - The traditional appliance repair process required users to navigate through multiple menus and manually input product details, which was time-consuming and cumbersome [1] - With the new AI voice assistant "Xiao You," users can simply state their issues, such as "the air conditioner is broken," and the system quickly recognizes the intent and provides solutions [1] - This innovation has improved the efficiency of user reporting operations by 80%, making the service more user-friendly, especially for elderly users who may struggle with technology [1] Group 2: User-Centric Approach - The AI voice reporting feature exemplifies a technological upgrade in service that prioritizes user experience, demonstrating that high-tech solutions can be accessible and humanized [1] - The concept of a truly smart life is presented as one with zero barriers, emphasizing the importance of intuitive and easy-to-use technology in smart home environments [1]

立春启新程，数智筑华章。2月4日，山西联通以"超千兆，超7待——晋享智慧家庭新生活"为主题携手华为召开超千兆智慧家庭新品春季发布会，基于升 级至超千兆网络及新推出的WiFi7技术，重磅发布FTTR终端、AI智慧盒、智家通通（全光版）、智家通通时尚款及一系列AI智家终端。 发布会聚焦"数字山西""智慧山西"建设，以"赋能新质生产力、服务民生高品质、助力数字经济高质量发展"为核心目标，汇聚行业精英、合作伙伴、广大 用户及媒体嘉宾，共商智慧家庭产业迭代升级新路径，共绘三晋数字生活普惠共享新蓝图。 山西联通"超千兆·超7待"智慧家庭新品春季发布会的成功召开，既是贯彻落实国家数字经济发展战略、服务山西高质量发展大局的生动实践，也是深化央 企与合作伙伴协同、推动智慧家庭产业迭代升级的重要举措，更是践行以人民为中心的发展思想、赋能民生高品质生活的具体行动。未来，山西联通将以 更高远的格局、更扎实的举措、更开放的生态，持续深化与合作伙伴的战略协同，全力推动智慧家庭领域技术创新、产品升级与服务优化，为山西数字经 济高质量发展注入强劲动能！ 来源：商业服务部 山西联通副总经理严勇在发布会上致辞。他指出，一直以来，山西联通始终坚守 ...

灵犀屏在硬件设计上实现重要突破：便携可移动形态内置续航电池，支持在客厅、卧室、厨房等多场景 自由使用，让智能服务随时随地在身边；它具备高清投屏功能，可通过HDMI接口将移动内容或大型游 戏一键投射至电视，实现大小屏无缝共享；高性能处理器保障各类AI任务与多应用流畅运行，为用户 提供稳定顺滑的体验。 来源：环球网 近日，中国移动正式推出智慧家庭AI创新产品——"灵犀屏"。作为中国移动"移动爱家"品牌下的全新战 略产品，灵犀屏以"灵犀家庭智能体"为内核，将算力和大模型承载于云端，集影视、教育、音箱、电 脑、可视电话等功能于一身，以可移动、强交互的独特优势，重新定义家庭超级AI入口，为万千家庭 开启智慧生活全新体验。该产品不仅是对家庭视听体验的升级，更是对家庭服务模式的系统性重塑。产 品秉承"极简操作、多维交互、五屏合一、智能陪伴"理念，全面覆盖家庭成员多样需求，致力于成为贯 穿日常场景的智慧生活伙伴，让科技服务融入点滴、惠及全家。 智能内核：灵犀家庭智能体，让家更懂你 灵犀屏搭载的"灵犀家庭智能体"，推动AI交互从"被动响应"迈向"主动理解"。它支持自然流畅的多轮对 话与场景化智能陪伴，真正实现"服务找人"。例如 ...

1月27日，QuestMobile发布《2025中国互联网价值榜》，海尔智家（600690）App荣获2025智能生活人 群首选App。作为国内权威移动互联网大数据研究机构，QuestMobile榜单数据源自真实市场调研分析， 客观反映了各品牌App在行业的活跃渗透水平。此次获奖，不仅印证海尔智家App的用户规模优势，也 体现其在智慧家庭领域的行业领先地位。 海尔智家App还打造开放式生态能力，链接不同行业的丰富智能设备。目前，海尔智慧家庭已接入 6600+生态资源方、55+品牌、167+品类设备，连接智能设备总量超过5200万台，月活用户达到1300多 万。例如通过与长安、奇瑞等车企合作，打造"人车家"全场景解决方案，带来车上管家、家中控车的无 缝智慧体验，让智慧生活从家延伸至家外。 在智慧生活服务体系方面，海尔智家App实现智慧家庭全生命周期服务。在App上，可实现从物流订单 全程跟踪，用户能实时查看订单位置和状态，服务进程一目了然。通过故障AI自诊断，智能设备发生 故障触发自检，还能一键报单，一次上门就解决麻烦。为带来更方面的售后体验，还内置AI语音助 手"小优"，只需像聊天一样，就能完成咨询、报单与预 ...

Core Insights - The article highlights the increasing demand for a comprehensive and seamless living experience in smart homes, moving beyond single appliance products to collaborative services from multiple brands [1] - Haier Smart Home was awarded the "Annual Industry Collaboration New Species" award for its outstanding performance in ecological collaboration, alongside other innovative products [1][3] Group 1: Award Recognition - The award recognizes organizations that catalyze systemic innovation and industrial collaboration through open platforms and innovative alliances [3] - Haier Smart Home's selection is attributed to its user-centric approach, breaking down barriers between devices, brands, and scenarios to enable seamless service flow and mutual benefits [3] Group 2: Ecosystem and Integration - Haier Smart Home has integrated over 6,600 ecological resource partners, 55+ brands, and 167+ categories of devices, connecting more than 52 million smart devices with over 13 million monthly active users [4] - The open ecosystem not only connects products, scenarios, and brands but also fosters a smart living network covering various aspects of life [4] Group 3: Innovation and User Experience - As a "catalyst," Haier Smart Home promotes scenario integration and experience upgrades, utilizing the UHome model to enhance interaction between users and appliances [4] - Examples of smart features include air conditioning adjusting wind direction based on user commands and washing machines recommending washing modes based on fabric type and stains, enhancing user convenience and safety [4] - The Haier Smart Home app allows users to control all home appliances, with an innovative 3D home view feature for more intuitive operation [4]

业内人士表示，海尔智家高额回购与管理层长期增持的双重动作，是主动开展市值管理的具体体现，既 回应了投资者期待，也彰显了管理层对企业中长期发展的笃定。 针对近期市场变化，海尔智家加快A股回购节奏与回购力度，以真金白银维稳市场、稳定市场预期。1 月29日，公司单日斥资2060万元开展A股回购，1月30日再掷4522万元重磅加仓，创下近期单日回购金 额新高。 公司在2025年管理层二级市场增持金额超2000万元基础上，加快推进回购计划，既传递了对公司价值的 高度认可及未来发展的坚定信心，也努力维稳市场，呵护投资者。此外，公司通过稳定分红与股东共享 经营成果，根据公司分红规划，2025-2026年度分红预计提升到50%，持续提升分红比例。 公司回购、分红与高管增持的底气，源于公司稳健的经营基本面与良好的发展空间。在AI时代，公司 聚焦智慧家庭战略，通过产业、服务、营销、市场等全流程变革，给用户提供从智能家电到智慧家庭、 智慧生活的全场景服务方案；通过强化全面TC平台与全生命周期的用户平台，提升客户效率与用户体 验；通过加大全球化、高端化、数字化等能力建设，持续拓展新增长空间。同时，公司的核心盈利指标 已实现多年稳步提 ...

Core Insights - The article highlights the digital transformation of Haier Smart Home, which has improved user experience by providing a seamless service process for home appliances, moving away from fragmented interactions with third-party platforms and customer service [1][6]. Group 1: Digital Transformation - Haier Smart Home's app has undergone significant upgrades, allowing users to track logistics orders, manage all categories of home appliances, and receive reminders for consumables and cleaning through a single platform [1][6]. - The app features a 3D home view using digital twin technology, enabling users to easily locate and control devices in a virtual environment, enhancing user interaction with smart appliances [6]. Group 2: Enhanced Service Efficiency - The upgraded app includes real-time logistics tracking, allowing users to view the location and status of their orders, similar to food delivery services, and supports self-service options for rescheduling [6]. - The app's AI self-diagnosis feature monitors device performance and allows users to report issues directly, enabling service personnel to arrive with the necessary parts, thus reducing the need for multiple service visits [9]. Group 3: User-Centric Innovations - The integration of an AI voice assistant named "Xiao You" simplifies the process of consulting, reporting issues, and scheduling services, significantly improving operational efficiency for users [9]. - The comprehensive lifecycle service upgrades address common user pain points, such as reducing the need for phone calls and ensuring timely maintenance of appliances, thereby enhancing overall customer satisfaction and solidifying Haier's position in the digital transformation of the industry [9].