转自：贵州日报 本报讯（记者 陈龙）1月4日，天眼新闻发布《服务热线打不通，星级服务区一公共卫生间建而不 用？》报道后，贵州高投服务管理有限公司高度重视。1月8日，久长服务区就相关问题作出进一步反 馈。 关于公共卫生间长期围挡的情况，经核实，该卫生间属于服务区投用初期的配套设施，现为司机之家的 一部分。因内部空间与设施设备已难以满足当前司乘人员高频使用需求，服务区将其调整为潮汐卫生 间，由工作人员根据场区人流情况，主要在节假日高峰时段开放，以辅助后期新建的公共卫生间，共同 提供服务。针对元旦期间未开放的原因，工作人员说明，目前司机之家正处于整体优化提升施工阶段， 为保障施工安全而采取临时封闭措施，待施工结束后，该卫生间将继续按潮汐模式管理。 关于服务热线难以接通的问题，经查，部分号码为服务区项目招投标阶段所使用，现已完成同步更新。 同时，为便于群众联系，久长服务区在综合楼大厅（餐饮区）设置了公众服务平台二维码，其中公示了 现场服务电话和投诉热线，供有需要的司乘人员查看使用。 ...

Group 1 - The core viewpoint highlights the proactive measures taken by Shaanxi Highway Service Areas to enhance services during the summer travel peak, resulting in a significant increase in visitor numbers and service capacity [1][2] - The Shaanxi Transportation Control Group has implemented a "Summer Service Upgrade Plan" across 148 service areas, extending operating hours and increasing daily passenger service volume by over 40% compared to regular days [1] - The average daily vehicle entry at the Zhashui Service Area has reached approximately 7,500, marking a 50% increase, with sales revenue rising from 2,000-3,000 yuan to 4,000 yuan during the summer [1] Group 2 - The service areas have introduced dedicated resting zones for truck drivers, equipped with microwaves, drinking water, washing machines, and shower facilities, enhancing the overall service experience [1] - A total of 18 driver service centers across the province have opened for free, providing essential amenities, while convenience stores and dining areas in key service zones have extended their operating hours, with some areas open 24 hours [1] - The number of charging stations in service areas has expanded to 1,611, achieving 100% coverage, reflecting the commitment to improving infrastructure for electric vehicles [1] - The company has increased security personnel by 35% and intensified monitoring and inspection frequency to ensure the safety of passengers during the summer travel period [2]