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中国电信被指以实名认证为名诱导用户签贷款合同
Xin Lang Ke Ji· 2025-08-01 06:58
【#多网友爆料被中国电信骗签贷款##客服回应中国电信被指骗签贷款#】近日,有微博网友@杨笑汝 爆料称被中国电信"诈骗",网友称接到自称"中国电信"的电话,并报了其名字和详细地址,称其实名认 证过期了,需要工作人员上门重新认证。工作人员上门操作之后,让网友签署抬头为"甜橙融租"的合 同。 杨笑汝表示,签字后查询"甜橙融租"实为中国电信旗下金融产品。原本正常的每月话费缴纳,竟被转换 为用户向"甜橙"贷款支付三年月租费的总额,再分期偿还给"甜橙"的模式。该博主强烈质疑,运营商 以"实名认证"为幌子,诱导用户在不知情下签署金融贷款合同。 公开信息显示,甜橙融租是翼支付旗下全资子公司,设立于2019年。经营范围包含融资租赁、与租赁业 务相关的租赁财产购买、租赁财产残值处理及维修、租赁交易咨询和担保、向第三方机构转让应收账 款、接受租赁保证金等业务。 无独有偶,5D调查在社交平台发现,以中国电信"甜橙套餐"为关键词搜索,多名网友都分享过与@杨 笑汝 相似的经历。 有小红书网友表示,被电信工作人员上门诈骗还办了橙分期贷款。 其表示,是电信199元千兆流量宽带套餐的九年老用户,被电信工作人员以提升网速为由上门又以回馈 老用户 ...
网友称电信上门办实名认证实为签贷款合同,客服回应办理需签字
Xin Lang Ke Ji· 2025-07-29 15:12
Core Viewpoint - Recent allegations have emerged against China Telecom regarding deceptive practices involving loan contracts, where customers claim they were misled into signing loan agreements under the pretense of needing to update their personal information for service continuity [1][2]. Group 1: Allegations and Customer Experiences - A social media user reported receiving a call from someone claiming to be from China Telecom, stating that their real-name authentication had expired and required a home visit for re-verification, during which they were asked to sign a contract for "甜橙融租" [1]. - Multiple users have shared similar experiences of being approached by China Telecom staff under the guise of service upgrades, only to find themselves unknowingly signing loan agreements [2][3]. - One user, a long-time subscriber, was reportedly induced to sign a three-year contract for a phone and was also enrolled in an "橙分期" loan without their full understanding [2]. Group 2: Company Response and Business Practices - China Telecom's customer service has stated that the "橙分期" service is managed by a subsidiary, and that customers are supposed to be informed prior to signing any agreements [2]. - Previous media reports have highlighted similar issues, indicating a pattern of customers being trapped in loan agreements while attempting to upgrade their mobile services [2][3].