Core Viewpoint - Recent allegations have emerged against China Telecom regarding deceptive practices involving loan contracts, where customers claim they were misled into signing loan agreements under the pretense of needing to update their personal information for service continuity [1][2]. Group 1: Allegations and Customer Experiences - A social media user reported receiving a call from someone claiming to be from China Telecom, stating that their real-name authentication had expired and required a home visit for re-verification, during which they were asked to sign a contract for "甜橙融租" [1]. - Multiple users have shared similar experiences of being approached by China Telecom staff under the guise of service upgrades, only to find themselves unknowingly signing loan agreements [2][3]. - One user, a long-time subscriber, was reportedly induced to sign a three-year contract for a phone and was also enrolled in an "橙分期" loan without their full understanding [2]. Group 2: Company Response and Business Practices - China Telecom's customer service has stated that the "橙分期" service is managed by a subsidiary, and that customers are supposed to be informed prior to signing any agreements [2]. - Previous media reports have highlighted similar issues, indicating a pattern of customers being trapped in loan agreements while attempting to upgrade their mobile services [2][3].