Core Viewpoint - The rapid development of cross-border e-commerce is reshaping international trade and logistics, presenting both challenges and opportunities for Non-Vessel Operating Common Carriers (NVOCCs) [1][3][13] Group 1: Transformation of International Logistics - Cross-border e-commerce is changing the fundamental nature of international trade and imposing new requirements on logistics services [3] - The rise of cross-border e-commerce has led to fragmented, high-frequency, and time-sensitive logistics demands, necessitating a transformation in the role of NVOCCs [1][4] Group 2: Role Restructuring of NVOCCs - NVOCCs are evolving from traditional "transport organizers" to diversified service providers to meet the needs of cross-border e-commerce [4] - NVOCCs are becoming supply chain integrators, effectively connecting various logistics components such as shipping, customs, overseas warehousing, and last-mile delivery [5] - Some NVOCCs are focusing on specialized services in specific categories or markets, creating competitive advantages through expertise [6] - NVOCCs are accelerating digital transformation to offer services like online booking, smart customs clearance, logistics tracking, and data analysis, enhancing customer experience and operational efficiency [6] Group 3: Business Opportunities in New Market Environment - The rapid growth of cross-border e-commerce presents multiple business opportunities for NVOCCs [7] - Cross-border e-commerce orders are characterized by small, fragmented shipments, with over 70% of packages weighing less than 5 kilograms, driving growth in sea freight consolidation [8] - There is an increasing demand for faster supply chain processes, with delivery times reduced from 30-40 days to 15-20 days, and some products requiring delivery within 10 days [8] - Full visibility of the logistics process has become a standard requirement, necessitating enhanced IT capabilities for NVOCCs [8] Group 4: Capability Building for Seizing Opportunities - To capitalize on the opportunities presented by cross-border e-commerce, NVOCCs need to strengthen their capabilities in several areas [10] - The demand for dedicated logistics solutions for cross-border e-commerce is growing, allowing NVOCCs to leverage maritime cost advantages and develop competitive products [11] - By integrating warehousing and distribution services, NVOCCs can provide end-to-end solutions, increasing revenue sources and customer loyalty [11] - The potential of small and medium-sized sellers in the cross-border e-commerce sector is significant, and NVOCCs can cater to their needs through tailored logistics products [11] Group 5: Strategic Enhancements for NVOCCs - NVOCCs need to upgrade their information systems to support the unique characteristics of cross-border e-commerce, enhancing automation and data processing capabilities [14] - Building a professional team with expertise in both logistics and e-commerce operations is essential for providing valuable logistics solutions [14] - Establishing standardized processes and service protocols tailored to cross-border e-commerce is crucial for ensuring service quality and scalability [14] - Strengthening compliance management is necessary to navigate the complex international trade rules and tax policies associated with cross-border e-commerce [14]