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阿里巴巴发布2025助残报告:AI正推动无障碍环境建设
Huan Qiu Wang· 2025-12-03 05:58
Core Viewpoint - Alibaba's public welfare foundation emphasizes the importance of assistive technology and social inclusion for people with disabilities, showcasing significant progress in its initiatives for 2025 [1][11]. Group 1: Assistive Technology and Employment Initiatives - Over 18,000 disabled individuals have gained income through various projects, including cloud customer service and the "Thousand Disabled Merchants Employment Assistance Program" [3][11]. - The "Cai Niao Station" initiative has encouraged disabled individuals to start their own stations, with 2,299 stations participating and helping 2,671 disabled people find flexible employment [3]. - The "Cloud Customer Service" project has provided home-based jobs for approximately 1,600 disabled customer service representatives over the past decade [3]. Group 2: AI and Accessibility Projects - The "Silent Knight" project on Taobao has implemented an accessible communication system for hearing-impaired riders, benefiting around 8,500 disabled individuals [4]. - AI glasses developed by an independent developer can assist visually impaired individuals by identifying obstacles and traffic signals, and the project is now open-sourced [5][7]. - The "Gaode" navigation service has provided over 300 million accessible route plans across 70 cities, enhancing mobility for disabled individuals [7]. Group 3: Cultural and Community Engagement - The "Wheelchair-Friendly Hall" initiative has expanded to nearly 80 cities, allowing wheelchair users to enjoy cinema experiences [7]. - Over 10,000 Alibaba volunteers participated in various assistive activities, reflecting a strong corporate culture of social responsibility [8][9]. - The "Star Station" initiative provides support for families with autistic children, while the "AI for Stars" program has served over 200,000 individuals [7][11]. Group 4: Financial Contributions and Recognition - The Alibaba public welfare platform has raised over 9.5 million yuan for assistive projects, with total fundraising reaching 150 million yuan [11]. - The Alibaba Public Welfare Foundation has been recognized as an "Advanced Collective in National Disabled Persons Work," highlighting its commitment to creating value alongside disabled individuals [11].