熊猫专列・安逸号

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全家花96万坐熊猫专列质疑餐食不符,旅行社回应
新浪财经· 2025-08-27 09:50
Core Viewpoint - A recent incident involving a family of 26 spending 960,000 yuan on a "Panda Special Train" trip to Xinjiang has raised concerns about discrepancies between advertised and actual services, particularly regarding meal quality and service responsiveness [2][3]. Group 1: Incident Details - The family claimed that the meals provided did not match the promotional materials, which showcased elegantly plated dishes [2]. - The travel agency clarified that the displayed meals were props used for promotional events, not the actual meals served during the trip [2]. - The trip lasted 17 days, and the family reported issues such as "yin-yang" billing practices and the cancellation of planned sightseeing activities [3]. Group 2: Pricing and Services - The pricing for the "Panda Special Train" varies based on travel dates and room types, ranging from 12,980 yuan to 58,999 yuan [3]. - The official breakdown of costs for the trip included transportation, accommodation, meals, and entrance fees for over 20 attractions, with no hidden charges reported [5]. - The train offers various room types, including standard and luxury accommodations, with amenities such as independent bathrooms and large viewing windows [5][8]. Group 3: Travel Experience - Travelers expressed that the itinerary was rushed, leading to health issues among participants, and noted that the train's shower facilities were inadequate [5]. - The "Panda Special Train" was launched in March 2021 and has since expanded its routes, maintaining high popularity among tourists [8]. - The train is designed for deep travel experiences, featuring a range of entertainment and service options, including a dedicated team of "Panda Butlers" [8].