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信用宁波|宁波市海曙区:探索“信用+商圈”治理模式 激发消费活力
Zhong Guo Jin Rong Xin Xi Wang· 2025-11-27 02:49
Core Insights - Ningbo's Haishu District is enhancing its social credit system and exploring a "credit + business circle" governance model to stimulate consumer activity and support high-quality regional economic development [1][3] Group 1: Credit System Development - The Tianyi business circle, a key commercial area in Ningbo, has established a "three-party four-level" digital governance mechanism to address diverse business operations and consumer disputes [1] - A total of 256 "consumer dispute resolution points" have been set up in the business circle, handling approximately 700 disputes annually with a resolution success rate of 86% [1] Group 2: Merchant Credit Evaluation - Haishu District implements a graded credit evaluation system for merchants, categorizing them into "three categories and five levels" based on provincial guidelines [1] - The "Yongxinbao" smart governance platform collects data on merchants' "no-reason return" and "source resolution" services, creating a closed-loop for dispute management [1] - Currently, 765 merchants in the business circle offer offline no-reason return services, reducing consumer complaints from a peak of 800 to 200 [1] Group 3: Credit Financing Innovations - Haishu District collaborates with financial institutions to innovate "credit + financing" and "credit + guarantee" models, launching products like "Haixin Loan" and "Haige Loan" [3] - "Haixin Loan" has provided 16 million yuan in loans to five enterprises through a strategic partnership with Donghai Bank [3] - "Haige Loan" offers pure credit loans to individual businesses, with a total of 395 million yuan in credit extended to 2,658 individual merchants by August 2025 [3] Group 4: Consumer Rights and Community Engagement - The district promotes "Xin You Li" initiatives, creating "clearly priced demonstration streets" to encourage price self-discipline among merchants [3] - An "Love Fund" has been established to protect the rights of new employment groups, fostering a "friendly business circle" with over a thousand active delivery personnel daily [3] - Several merchants have joined the Tianyi Credit Business Circle Alliance, providing discounts to citizens with qualifying credit scores [3]