Core Insights - The article highlights that Best Inc. has won the "Digital Native Enterprise Special Award" at the 2025 IDC Future Enterprise Awards in the Asia-Pacific region, recognizing its innovative practices in cross-border logistics digitalization [1] - Best Inc. has also received the "Digital Native Enterprise Special Award" at the 2025 IDC China Future Enterprise Awards, making it a dual award winner in both China and the Asia-Pacific region [1] Group 1: Award Recognition - Best Inc. was selected from over 4,000 participating companies, showcasing its advanced digital capabilities and AI integration in cross-border logistics [1] - The IDC Future Enterprise Awards have been held since 2017 and are considered a benchmark in the field of digital transformation [1] Group 2: Platform Features and Performance - The Best Inc. cross-border logistics one-stop platform, launched in 2023, integrates the entire logistics process, including ordering, warehousing, customs clearance, and delivery, creating an efficient and intelligent logistics solution [1] - The platform utilizes AI technologies such as image recognition and automatic tracking, resulting in a 70% reduction in error rates and significant decreases in operational risks and labor costs [2] - Customer service features include intelligent customer support with a 99% accuracy rate and a customer satisfaction rate of 97% [2] Group 3: Operational Efficiency - The platform has transitioned from a "node-driven" model to a "real-time perception + predictive optimization" dynamic model, improving logistics fulfillment efficiency by over 50% [2] - The platform currently serves over 3,000 cross-border e-commerce and supply chain companies across six countries in Southeast Asia, including Malaysia, Thailand, and Singapore [2] - Overall logistics costs have decreased by 12%, while the platform has created over 1,200 local jobs in warehousing, transportation, and customs clearance [2] Group 4: Future Directions - Best Inc. aims to deepen its AI and digital capabilities, enhance its platform offerings, and invest in talent development to provide more efficient and resilient cross-border logistics solutions [3] - The company emphasizes the importance of digital transformation as a core strategy for future development, aiming to support Chinese brands in their global expansion [3]