Core Insights - The Bank of China Shanghai Branch has enhanced its cross-border financial services at the China International Import Expo (CIIE) by introducing a centralized tax refund point for immediate refunds, improving the shopping experience for foreign travelers [1][4]. Group 1: Tax Refund Services - The centralized tax refund point allows foreign travelers to enjoy a "buy and refund" service, with a minimum purchase requirement of 200 yuan for tax refunds, following a policy adjustment by six Chinese ministries [2][4]. - The Bank of China staff actively assist travelers in understanding the tax refund process, including the refund threshold and rates, ensuring a smooth experience [2][3]. Group 2: Customer Experience - The Bank of China has set up two centralized refund points at the expo, strategically located near areas with high foreign visitor traffic, enhancing accessibility [3]. - Travelers have expressed high satisfaction with the service, highlighting the professionalism and warmth of the staff, which contributes to a positive perception of the expo [2][3]. Group 3: Innovative Solutions - The introduction of an integrated tax refund POS machine at the expo streamlines the refund process, combining multiple steps into one, significantly reducing processing time [4]. - The Bank of China has implemented various innovations in tax refund services, including cross-regional recognition of immediate refunds and the establishment of refund points in hotels and supermarkets [4]. Group 4: Future Commitment - The Bank of China Shanghai Branch aims to continue providing high-quality services to foreign travelers, contributing to the promotion of high-level openness and inbound consumption [5].