菏泽驾培公共服务平台

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菏泽驾培平台实现服务质量与监管效能双提升
Qi Lu Wan Bao Wang· 2025-07-01 12:39
Core Insights - The Heze Driving Training Public Service Platform has been launched to enhance the driving training industry through digitalization, ensuring better service quality and regulatory effectiveness since May 28 this year [1] Group 1: Platform Coverage and Effectiveness - The platform has successfully onboarded 98 out of 121 licensed driving schools, allowing students to register and pay online, implementing a "sunshine fee system" to eliminate unreasonable charges [2] - The platform ensures that tuition fees are regulated and disbursed in phases based on training progress, addressing previous issues of arbitrary fees and contract signing difficulties [2] Group 2: Service Quality Improvement - The implementation of the "sunshine fee system" has reduced price competition among driving schools, allowing them to focus on service quality rather than undercutting prices [3] - Driving schools have diversified their offerings with over 520 class types available on the platform, achieving a 100% contract signing rate among students [3] Group 3: Regulatory Effectiveness and Student Rights - As of June 30, the platform has registered over 26,500 users and trained more than 17,000 students, with a 43.2% decrease in complaints compared to the previous year [4] - The platform has achieved a 100% response rate to user inquiries and a 100% satisfaction rate in handling complaints [4] Group 4: Industry Image Restructuring - The local police have conducted a crackdown on illegal driving training institutions, shutting down 9 unlicensed schools and confiscating equipment used for illegal training [5] - The joint efforts of transportation and police departments have improved the connection between driving training and examinations, promoting high-quality industry development [5]
破解行业积弊,打造智慧交通
Qi Lu Wan Bao· 2025-05-29 03:10
Core Viewpoint - The launch of the Heze Driving Training Public Service Platform aims to address issues in the driving training industry, enhance management standards, and improve service quality for learners [2][3][4] Group 1: Industry Challenges - The driving training industry in Heze has rapidly expanded but faces structural issues such as unregulated market order, inconsistent training quality, and chaotic competition, which hinder healthy development and affect the business environment [2] - Complaints regarding service quality, illegal training practices, and refund difficulties have been increasing, highlighting the need for regulatory improvements [2] Group 2: Regulatory Measures - The Heze Transportation Bureau, in collaboration with the Public Security Traffic Police, has implemented a series of corrective measures, resulting in the closure of over 570 illegal driving training points [3] - The focus has shifted towards a more integrated management model, utilizing "Internet + Driving Training" to create a comprehensive management system [3] Group 3: Platform Features and Benefits - The Heze Driving Training Public Service Platform offers unified registration, contract signing, payment processing, fund supervision, and evaluation systems, creating a closed-loop management system for learners [3] - The platform aims to provide a fair competition space for driving schools, a reliable service platform for learners, and a regulatory tool for local authorities, fostering a win-win situation for all stakeholders [3][4] Group 4: Future Plans - The Transportation Bureau plans to continuously optimize the platform's operational processes, enhance industry supervision, combat illegal training institutions, and address learner concerns to further improve the driving training market in Heze [4]