Core Viewpoint - Ant Group's insurance division launched the intelligent insurance advisor "Ant Xiaobao," which is free for users and operates without sales or commission incentives, aiming to provide objective and neutral insurance services [1][2]. Group 1: Product Features - "Ant Xiaobao" utilizes advanced model technology to eliminate knowledge gaps in the insurance field, offering comprehensive support for users' insurance inquiries before, during, and after purchasing [2][5]. - The service is integrated into the Ant Insurance service platform "Yiqiao," allowing insurance companies connected to the platform to leverage "Ant Xiaobao" for enhanced user service [2][6]. - Users can ask "Ant Xiaobao" various insurance-related questions, receive clear explanations of coverage, underwriting rules, health requirements, and claims processes [1][3][5]. Group 2: User Engagement and Performance - Since its internal testing in August, "Ant Xiaobao" has been used by 3.7 million users, with an average of 4.1 dialogue rounds per interaction, indicating high user engagement [3]. - The most common user inquiry is about product coverage, showcasing the demand for clear and accessible insurance information [3]. Group 3: Industry Impact and Future Outlook - The insurance industry is entering an "AI moment," with 2025 expected to be a pivotal year for AI applications in insurance, enhancing the capabilities of insurance professionals and improving service efficiency [2][6]. - "Ant Xiaobao" is recognized for addressing the accessibility issues in professional insurance services, contributing to the digital and intelligent transformation of the insurance sector [7][9]. - The platform "Yiqiao" has onboarded 22 insurance companies, significantly increasing service capacity and efficiency, with daily user service reaching over 100,000 [6][9].