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柳州公安“螺警官”AI机器人上岗
Huan Qiu Wang Zi Xun· 2025-07-03 10:04
Core Insights - The introduction of the AI robot "Luo Police Officer" at the Liuzhou Public Security Bureau's vehicle and driver management office represents a significant advancement in utilizing technology to enhance public service efficiency [1][2] - The AI robot is designed to assist citizens with vehicle and driving-related inquiries, streamlining the process of obtaining services such as driver's license renewals [1][2] Group 1 - The "Luo Police Officer" AI robot was officially launched on June 12, marking it as the first physical AI robot used in a public security service hall in Guangxi [2] - The implementation of the AI robot is part of a broader strategy to create an intelligent and convenient service process, combining online and offline services to ensure comprehensive coverage [2] - Since its deployment, the AI robot has provided precise services to over 2,000 citizens, improving the speed and standardization of responses to inquiries [2] Group 2 - The AI robot operates 24/7, utilizing advanced artificial intelligence technology to offer professional answers and guide citizens to the appropriate service windows [2] - The introduction of the AI robot has allowed the management office to reduce human workload while enhancing the efficiency and quality of service delivery [2] - The initiative aligns with the principle of people-centered development, aiming to improve public service capabilities through technological empowerment [2]