Core Points - The "Worry-Free West Lake" initiative aims to enhance the tourism consumption environment in the West Lake scenic area, focusing on providing a hassle-free experience for visitors [1][2] - The West Lake scenic area is expected to receive over 37 million visitors in 2024, highlighting its popularity as a tourist destination [1] - The initiative includes a comprehensive consumer rights protection system, referred to as the "1+14+N" system, which aims to ensure consumer confidence in the area [1] Group 1 - The West Lake scenic area has implemented a 15-day no-reason return policy, which is the first of its kind in the country, effectively protecting the rights of consumers from other regions [2] - The scenic area has integrated with Hangzhou's "one-click reconciliation" platform, covering nearly 300 merchants and over 90% of market stalls, facilitating consumer rights protection [2] - Tour boat companies have collectively made public commitments to not actively recommend tourist products or engage in price hikes, promoting a transparent consumption environment [1]