放心消费

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苏州市聚焦“安全放心、质量放心、价格放心、服务放心、维权放心”开展专项行动
Su Zhou Ri Bao· 2025-10-02 00:07
为了进一步优化消费秩序,全市深入开展"守护消费"铁拳行动。 打造诚信经营、满意消费的良好生态,苏州多地共治、各显特色,推出了"一地一品牌"多元解纷模 式。 同时,苏州在全市开展"一键和解维权放心"承诺活动,推广建立消费纠纷先行和解机制,推动电商 平台企业、商业综合体、连锁企业等入驻"全国消协智慧315"等平台,推进ODR(在线纠纷解决)消费 纠纷在线解决机制建设。在"苏周到"上线消费争议"吴优和解"功能,从源头提高消费纠纷的和解率。 近日,苏州市促消费工作专班发布《苏州市放心消费"百日护航"专项行动方案》。根据优化消费环 境三年行动要求,从即日起至今年年底,苏州将开展放心消费"百日护航"专项行动,市市场监管局会同 市商务局、市文广旅局、市农业农村局、市消保委多部门共同聚焦"安全放心、质量放心、价格放心、 服务放心、维权放心",从提升消费服务质量、优化消费市场秩序、推进消费维权提效、营造社会共治 氛围4个方面,推出12项举措,形成一批特色品牌,树立一批规范标杆,解决重点领域突出问题,完善 质量标准、信用约束、综合治理、消费维权等制度,全方位打造诚信、公平、便捷、安全的消费环境, 增强广大消费者的获得感、幸福感、 ...
齐鲁汽摩嘉年华暨远通国庆二手车展销会盛大启幕
Qi Lu Wan Bao· 2025-09-30 12:01
Core Viewpoint - The event "2025 Shandong Used Car Reassured Consumption Season" aims to boost consumer confidence and promote the used car industry in Shandong, aligning with national policies to stimulate consumption [1][19]. Group 1: Event Overview - The event was held on September 26 at the Yuantong Used Car Trading Market, marking a significant initiative to enhance consumer confidence in the used car sector [1]. - It serves as the main venue for a series of promotional activities for the used car industry in Shandong for the year 2025 [1]. Group 2: Government and Industry Support - Key leaders from the Shandong Provincial Department of Commerce, China Automobile Circulation Association, and local government attended and shared insights on industry development and consumer promotion [3]. - The Shandong Provincial Department of Commerce emphasized the importance of "reassured consumption" to guide the standardized development of the industry [5]. Group 3: Market Analysis and Opportunities - The Director of the Used Car Division of the China Automobile Circulation Association provided an analysis of the current market situation, highlighting changes and potential opportunities for industry growth [6]. Group 4: Local Impact and Future Events - The Deputy Director of the Linyi Business Development Service Center discussed the significance of the event in stimulating local consumption and promoting automotive circulation [8]. - A series of upcoming events, including a grand used car exhibition from October 1 to 8 and a procurement conference from October 10 to 12, are planned to further engage consumers and enhance market vitality [10]. Group 5: Industry Standards and Consumer Trust - The Shandong Used Car Circulation Association awarded plaques to representatives of trustworthy used car dealers, aiming to establish benchmarks for industry standards and strengthen consumer confidence [14]. Group 6: Innovative Development - The activities during the event included car exhibitions, dealer empowerment, and interactive promotions, showcasing a new model for automotive circulation [18]. - The series of events is seen as a practical implementation of the Ministry of Commerce's "Buy in China" initiative, fostering consensus for development within the industry [19].
齐鲁汽摩嘉年华暨远通国庆二手车展销会开幕
Qi Lu Wan Bao Wang· 2025-09-27 01:42
Core Insights - The event "Purchase in China 2025 Shandong Used Car Safe Consumption Season" aims to promote safe consumption and high-quality development in the Shandong used car industry [1][3] - The event serves as a platform for industry collaboration and is part of the government's initiative to stimulate market activity [3] Group 1: Event Overview - The opening ceremony took place at the Yuantong Used Car Trading Market on September 26 [1] - A series of events will be held, including a used car exhibition from October 1 to 8 and a procurement conference from October 10 to 12 [3] Group 2: Industry Impact - The event is a response to the Ministry of Commerce's "Purchase in China" initiative and aims to boost consumer confidence and market potential [3] - The gathering of industry leaders and government officials highlights a shared commitment to industry development and consumer promotion [3]
凝心聚力,再启新程!佛山市消费者委员会顺利完成换届
Sou Hu Cai Jing· 2025-09-19 20:46
构建放心消费生态,满意度领跑全省: 放心消费创建成标杆 以"放心消费承诺""线下无理由退货承诺"(以下简称"双承诺")为抓手,累计创建单位45887家,数量连续三年全省第一,形成品牌效应。 9月19日,佛山市消费者委员会(以下简称"市消委会")顺利举行换届大会暨第六届委员会第一次全体会议。广东省消委会副秘书长,市市场监管局主要 领导,市委宣传部、市教育局等行政部门有关领导,市有关企事业单位、社会团体、大学院校、新闻媒体代表等出席会议。会议审议通过了市消委会第五 届委员会近五年工作报告、第六届委员会组成名单和《佛山市消费者委员会章程》,为未来五年我市消费者权益保护工作奠定了坚实基础。 当消费从"有没有"转向"好不好",从"物质满足"迈向"精神愉悦",市消委会换届大会暨第六届委员会第一次全体会议的召开恰是应势而行的关键一步。这 不仅是组织体系的一次焕新,更是以全新治理格局构建维权新生态,精准回应群众对"放心消费"热切期盼的重要抓手。在品质消费、智能消费、绿色消费 加速迭代的新时代,市消委会将以更开放的视野整合维权资源,以更智慧的手段提升服务效能,让消保工作跟得上消费创新的步伐,守得住群众权益的底 线。 重温足迹 ...
成都“3·15金秋购物节”启幕
Sou Hu Cai Jing· 2025-09-16 09:55
Group 1 - The "3·15 Golden Autumn Shopping Festival" in Chengdu was launched on September 15, 2025, with the theme "Safe Consumption in Action," aimed at enhancing consumer confidence and optimizing the consumption environment [1][3] - 25 companies were awarded for their outstanding performance in quality control and local特色, highlighting the commitment of local enterprises to "safe consumption" [3] - The event featured 32 participating companies showcasing local products, including food, handicrafts, and daily necessities, providing convenience for consumers [3] Group 2 - The shopping festival serves as a platform for brand promotion for local enterprises while also offering benefits and assurance to citizens, thereby stimulating consumption vitality [3] - A consumer consultation and complaint point was established on-site to quickly address disputes and protect consumer rights [3] - The event aims to inject new momentum into the construction of a safe, reliable, and comfortable consumption environment in Chengdu [3]
打造31天放心消费盛宴!江西“3·15金秋购物节”公益活动在宜春启动
Sou Hu Cai Jing· 2025-09-16 06:56
金秋送爽,诚信暖心。9月15日上午,2025年江西"3·15金秋购物节"公益活动启动仪式在宜春市核心商圈隆重举行。启动仪式现场氛围热烈,省、市相关 部门领导、行业协会代表、企业代表及媒体嘉宾齐聚。 启动仪式在特色暖场节目《嘿!宜春》中拉开帷幕,随后播放的专题片,直观展现了"3·15金秋购物节"公益活动"诚信好、质量好、性价比好、购物体验 好、售后服务好、投诉处理好"的"六好"特色与惠民初心;参加活动企业代表宜春润达负责人作表态发言,青龙集团商厦有限公司等10家企业代表现场宣 誓坚守"六好"标准。 启动仪式现场市民反响热烈,不少人提前到场了解信息。参加活动的企业纷纷表示,将借助活动平台让利消费者、提升品牌影响力。 据了解,"3·15金秋购物节"公益活动由中国消费者协会统一部署,江西省消保委联合各设区市消保委(消协)共同举办,活动以"优化消费环境 共筑满意 消费"为主题,将从9月15日持续至10月15日。 活动秉持纯公益属性,不向企业收取任何费用,采用"双线推进"模式,线上电商平台设专属专区,线下聚 焦中心商圈、特色街区,动员放心消费示范单位等参与。 来源丨江西商报 编辑丨李盛元 监制丨喻轶涛 签发丨程 翊 江西 ...
全省消保委8年挽回消费者经济损失16.6亿元让“买买买”意愿转化成经济新增长极
Xin Hua Ri Bao· 2025-09-03 23:31
Group 1: Consumer Rights Protection - Since its establishment in September 2017, the provincial consumer protection committee has handled over 1.63 million complaints, recovering economic losses of 1.66 billion yuan for consumers [1] - The provincial market supervision bureau is actively integrating into the "Quality Jiangsu" initiative, promoting high-quality product supply and advocating for green and quality consumption [3] Group 2: Quality Improvement and Brand Building - The introduction of "one product, one code" electronic integrity labels in Donghai County enhances consumer trust in crystal products by providing detailed information about merchants and products [2] - The provincial market supervision bureau has initiated the "Brand Strong Country Project" in Jiangsu, covering four industrial clusters and three key service sectors, with 11 brands selected as the first batch of national consumer brands, leading the country [2] Group 3: Consumer Experience Enhancement - Suzhou's Tenquan Street, a core area for nighttime economy, has over 300 businesses and has established a consumer rights service station that processes complaints within two working days, achieving a 63% mediation success rate and an 86% satisfaction rate [4] - The provincial market supervision bureau has launched a notice to cultivate "reassured consumption gathering areas" across the province, aiming to enhance the overall consumer environment [5] Group 4: Efficient Dispute Resolution - The "One-Click Reconciliation, Reassured Rights Protection" initiative encourages businesses to resolve consumer disputes online, enhancing communication and dispute resolution efficiency [6][7] - Jiangsu has developed 92 online dispute resolution companies, handling over 7,000 disputes online, demonstrating a proactive approach to consumer complaint management [8]
烟台市市场监管局联合高德,上线烟台首个“放心消费指南”地图
Qi Lu Wan Bao· 2025-08-11 09:26
8月6日下午,为进一步激发消费活力,共享放心消费,在烟台市委社会工作部、烟台市市场监督管理局的指导下,由烟台市餐饮与住宿行业协会、淘宝闪购 (饿了么)、高德地图共同主办的饿了么随手拍山东首发与高德地图放心消费指南启动仪式在烟台百纳千禧会酒店顺利举行。活动现场,依托高德地图的数 字平台能力和地图的出行属性,烟台首个"放心消费指南"地图正式上线,首批预计将覆盖100家放心消费单位。 此次合作,不仅加快了"放心消费"在烟台的落地实践,更成为地方政府与平台型企业深度融合、共建数字民生工程的又一典型案例。 P ll TI THE ALLE 9 ri Mond 消费是经济增长的重要引擎,也是畅通国内大循环的关键环节。近日,山东省市场监管局、省发展改革委等多部门联合印发《关于进一步优化消费环境的若 干措施》,聚焦全链条提质、全场景培育、全社会共治三大路径,系统推进五大行动44项重点任务,全面开展优化消费环境三年行动,推动"放心消费在山 东"再升级。 在此背景下,烟台市市场监督管理局通过加强与阿里巴巴旗下的高德等平台企业交流协作,创新线上放心消费场景应用,共筑放心消费健康生态。现在,消 费者通过高德地图APP搜索"烟台放心消 ...
烟台市市场监管局联合高德地图,上线烟台首个“放心消费指南”地图
Sou Hu Cai Jing· 2025-08-10 03:46
Group 1 - The launch of the "Reassuring Consumption Guide" in Yantai aims to enhance consumer confidence and stimulate economic activity through collaboration between local government and digital platforms [1][3] - The initiative includes the introduction of a digital map that will initially cover 100 certified "reassuring consumption units" in Yantai, facilitating easier access for consumers [1][4] - The Yantai Municipal Market Supervision Administration is working with Alibaba's Gaode to create innovative online consumption scenarios, promoting a healthy consumption ecosystem [3][4] Group 2 - The collaboration represents a significant case of integration between local government and platform enterprises, focusing on building a digital livelihood project [4] - The Yantai Restaurant and Accommodation Industry Association plans to guide more merchants in improving service standards, enhancing the city's reputation for reassuring consumption [4] - Gaode aims to maintain close cooperation with local authorities to further boost consumer activity and market potential in Yantai [4]
全力打造“放心消费在辽宁”品牌
Liao Ning Ri Bao· 2025-08-05 01:06
Core Viewpoint - The province has launched a three-year initiative to enhance the consumer environment, aiming to establish the "Safe Consumption in Liaoning" brand, focusing on building a trustworthy, fair, convenient, and safe consumption environment [1][2] Group 1: Key Actions and Tasks - The initiative includes five major actions and 21 key tasks to improve the convenience, comfort, and satisfaction of the consumer environment across the province [1] - Actions include enhancing the quality of consumer supply, optimizing consumer order, improving consumer rights protection, promoting co-governance of the consumer environment, and leading consumer environment initiatives [2] Group 2: Specific Measures - Quality enhancement actions involve fostering specialized consumer goods industrial towns, implementing trade-in programs, and promoting service consumption contract templates [1] - Order optimization actions include establishing inter-agency consumer rights protection meetings, implementing food safety enhancement projects, and improving product recall management [1][2] - Rights protection measures focus on promoting online dispute resolution mechanisms, encouraging "no-reason return" commitments, and enhancing consumer education and rights service stations [1][2] Group 3: Collaborative Efforts - The initiative promotes a collaborative governance model for consumer rights protection, including compliance systems and dynamic verification of platform operators [2] - It supports the establishment of a mechanism for cross-regional returns and exchanges, and encourages international cooperation in tourism and consumption [2] Group 4: Current Progress - As of now, 3,353 physical stores have committed to "no-reason return" services, and 2,014 units have been developed for online dispute resolution [2] - A total of 630 consumer rights protection service stations have been established to provide localized support for consumers [2]