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警企协同 标本兼治——平安融易纵深推进金融领域黑灰产治理
Zheng Quan Ri Bao Wang· 2025-08-08 11:41
Core Viewpoint - The company actively participates in a six-month crackdown on illegal financial activities, establishing a new governance model to combat financial black and gray industries, demonstrating a commitment to consumer rights and market order [1] Group 1: Joint Defense and Control - The company has created a "1+N" linkage system to enhance cross-regional collaboration against financial black and gray activities, forming special consumer protection teams in over 20 regions [2] - A standardized mechanism for evidence collection and case collaboration has been established, significantly improving the efficiency of tackling illegal activities [2] - Successful cases include the arrest of a fraud ring in Shenzhen and the recovery of over 60,000 yuan for a victim, showcasing effective police and corporate cooperation [2] Group 2: Intelligent Risk Warning - The company has integrated artificial intelligence into its risk warning processes, developing an intelligent platform for automatic identification and warning against black and gray activities [4] - The "Smart Core" customer service platform utilizes a dual-engine approach for behavior analysis, improving problem identification efficiency by over 40% [4] - A proactive service platform has been created to identify customer issues early, reducing operational interruptions by 910,000 instances annually [4] Group 3: Public Education and Awareness - The company has launched a "Party Building + Consumer Protection" model to disseminate financial safety knowledge widely, reaching over 3.6 million people through online campaigns [5] - Offline educational activities have been conducted in communities, schools, and businesses, covering over 17.28 million individuals through 588 events [6] - Tailored educational programs for high-risk groups, including interactive performances and legal awareness activities, have been implemented to enhance public understanding of financial risks [6]