Core Insights - The company achieved a net profit of $18.9 million by focusing on long-term profitability and restructuring its cost base [1] - Revenue declined by 13% for the year due to the intentional off-boarding of lower-margin SMB accounts and exiting international markets to prioritize high-potential enterprise clients [1] - Managed services revenue remained resilient, decreasing only 2% when excluding divested operations, as enterprise account growth offset the planned attrition of legacy business [1] Strategic Initiatives - The company successfully scaled five enterprise accounts beyond the $1 million threshold, with these core clients expanding at rates above industry growth [1] - Advanced human capital management systems were implemented to institutionalize cost discipline and ensure that future revenue growth translates directly to the bottom line [1] - The company has transitioned to a 'services-first' strategy supported by a proprietary AI-infused technology platform to manage integrated creator campaigns at scale [1] Market Challenges - External headwinds, including government policy shifts and trade disruptions, negatively impacted retail and government accounts during the period [1]