Core Viewpoint - Meituan has launched a rider grievance care program, offering compensation and legal assistance for verified grievances not caused by riders [1] Group 1 - The program provides a maximum compensation of 50,000 yuan for grievances verified as "not the rider's responsibility" [1]

Core Viewpoint - Meituan has launched a rider grievance care program, offering compensation and legal assistance for verified grievances not caused by the riders [1] Group 1 - The program provides a maximum compensation of 50,000 yuan for grievances verified as "not the rider's responsibility" [1]

Core Viewpoint - Meituan is launching a "Rider Grievance Care Program" on November 5 to support delivery riders facing unjust criticism and conflicts, aiming to enhance the delivery ecosystem and industry health [1] Group 1 - The program addresses issues such as unwarranted accusations and malicious harassment that riders frequently encounter in the instant delivery sector [1] - Meituan's initiative includes proactive support, quick response, and substantial compensation to help riders feel supported during difficult times [1] - Full details of the "Rider Grievance Care Program" will be revealed on November 5 [1]