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Alibaba banks on AI to boost Singles' Day sales on Taobao, Tmall
Yahoo Financeยท 2025-10-16 09:30
Core Insights - Alibaba Group is leveraging artificial intelligence to transform its online marketplace into a "comprehensive consumption platform" as it regains momentum in a competitive market [1] - The company has launched its annual Singles' Day event, the largest shopping festival globally, benefiting from strong growth in online shopping and on-demand delivery [1] E-commerce Strategy - Taobao and Tmall are providing 50 billion yuan (approximately US$7 billion) in coupons to members of the 88VIP program, targeting high-income consumers, alongside offering 15% direct discounts on select products for all consumers [2] - To assist shoppers in navigating over 2 billion product listings, Alibaba is implementing a large-scale deployment of generative AI on Taobao and Tmall, integrating large language models into their core search and recommendation systems [4] Market Performance - The Singles' Day festival is a critical indicator for investors and analysts regarding Alibaba's e-commerce business, which is facing challenges from sluggish consumer spending and intense competition from rivals like PDD Holdings, Meituan, and ByteDance [5] - Alibaba's shares listed in Hong Kong have doubled in 2025, driven by significant advancements in "instant commerce," which combines online shopping with instant delivery, resulting in a 20% year-on-year increase in daily active users on the Taobao app in August [6] User Engagement - The company is making unprecedented investments in high-value users, increasing their numbers to 53 million from 42 million a year ago [7]