Core Insights - The article discusses the launch of "AI Dan Xiao Zhi," an intelligent consultation platform by the Danjiangkou Civil Affairs Bureau, aimed at simplifying access to civil affairs policies for citizens [1][2] - The platform utilizes AI technology to provide clear information on application conditions, required materials, and processing procedures for various civil affairs services [1][2] Group 1: Platform Features - "AI Dan Xiao Zhi" is designed to address common issues faced by citizens, such as lack of time to inquire about policies and difficulty in understanding complex regulations [1] - The system includes a comprehensive knowledge base covering areas like marriage, social security, and elderly care, transforming complex legal texts into user-friendly guides [1][2] - Each response from the platform cites the source of the policy and allows for original document downloads, enhancing transparency and trust in government services [1] Group 2: User Accessibility - Citizens can easily access "AI Dan Xiao Zhi" by following the "Dan Yang Civil Affairs" WeChat official account and navigating to the AI section [2] - The platform is integrated with the "Dan You Zhu" assistance platform, allowing users to resolve policy inquiries directly while applying for aid, thus streamlining the process [2] - The service operates 24/7, shifting from a traditional "8-hour service" model to a more accessible online format, improving the delivery of civil services [2]