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圆心科技智能体集群落地 实现三大领域系统性突破
Zhong Zheng Wang· 2025-07-17 13:11
Group 1 - Yuanxin Technology has achieved systematic breakthroughs in three major areas of medical insurance, successfully connecting in-hospital patient services, out-of-hospital patient management, and health protection, benefiting over one million patients [1] - The "Yuanquan Partner Intelligent Agent Cluster" developed by Yuanxin Pharmacy has established a comprehensive out-of-hospital intelligent patient management system, enhancing the management capacity of pharmacists from 200 patients to a more efficient model [1] - The system utilizes an automated follow-up mechanism that sends medication guidance, disease knowledge, and refill reminders, creating personalized patient profiles for targeted service delivery [1][2] Group 2 - Significant results have been observed in patient management projects, with the medication cycle for a first-line Her-2 positive drug extending from 7.6 months to 7.9 months, and a 7.6% increase in PD-1 drug refill rates [2] - The system has managed over one million special drug patients, with more than 9 million patient interactions, achieving a 100% coverage rate for standardized special drug service processes [2] - Yuanxin Medical has launched a full-process task-based interaction system that integrates 11 functions, allowing patients to describe their needs via mobile, thus creating a closed-loop service experience [2] Group 3 - The multi-agent platform architecture serves as the core engine for efficient service, with a central coordinator linking various modules in real-time, ensuring local data processing and rapid response times [3] - Yuanxin Technology is transforming health insurance services from a "single policy" model to a "lifetime health service" model, addressing common user pain points such as slow response times and complex claims processes [3] - The AI customer manager developed by Yuanxin Huibao has achieved a 95% problem resolution rate, significantly improving efficiency compared to traditional methods [3] Group 4 - The integration of medical, pharmaceutical, and insurance services by Yuanxin Huibao creates a closed loop of "health prevention - diagnostic support - cost protection," shifting the essence of insurance from post-event compensation to proactive management [4]