Core Insights - The Ping An Property & Casualty Insurance Shenzhen Branch successfully concluded its 2025 Innovation Competition, showcasing 8 outstanding projects that highlight breakthroughs in products, services, and AI empowerment [2][3]. Group 1: Innovation Competition Overview - The competition lasted for 8 months and received a total of 59 innovative project submissions from various departments within the company, emphasizing the integration of AI with business scenarios [3]. - The final projects demonstrated the company's commitment to innovation, focusing on addressing pain points in business expansion and customer service through advanced technologies such as AI, big data, and the Internet of Things [4]. Group 2: Key Projects and Achievements - Notable projects included an AI-enabled public domain live streaming initiative that integrates AI with sales scenarios, enhancing the connection between Ping An's intelligent agents and Douyin's "Health Insurance" live streaming [4]. - The innovative self-service auto insurance claims project utilizes AI for intelligent interaction and damage assessment, leading to reduced workload, optimized cost control, faster processing times, and improved customer experience [4]. - AI assistants have been deeply integrated into daily operations such as underwriting and bidding, contributing to enhanced operational efficiency and quality [4]. Group 3: Future Directions and Strategic Goals - The competition highlighted several projects that exemplify the strategic positioning of the Shenzhen branch as a key player in the innovation ecosystem, reinforcing the value of technological innovation and collaborative development [4]. - Moving forward, the Shenzhen branch aims to establish an innovation mechanism, build a recognition system, and foster an innovative atmosphere to stimulate participation across the organization, targeting comprehensive innovation across AI, products, models, and processes [6]. - The company is committed to maintaining its innovative spirit and aims to be a leader in technological innovation, contributing significantly to high-quality regional economic development [6].