Core Viewpoint - eBay is implementing a ban on third-party "buy-for-me" agents and AI chatbots from interacting with its platform without consent, effective February 20, as part of an update to its terms of service [2][3]. Group 1: eBay's Policy Changes - The new terms explicitly prohibit the use of any automated means, including buy-for-me agents and AI-driven bots, to place orders without human review [2]. - This update follows a previous version of the agreement that did not specifically mention AI agents, indicating a shift in eBay's approach to automated interactions [3]. Group 2: Industry Context - The report highlights a broader trend in eCommerce where companies like Amazon are also blocking third-party AI shopping tools to protect their direct relationships with consumers and control over data [4]. - Amazon has taken legal action against AI agents that conduct purchases on behalf of users, emphasizing the competitive landscape regarding AI in retail [4]. Group 3: AI Investments - Both eBay and Amazon are investing significantly in their own AI technologies, with eBay introducing an AI assistant for messaging to enhance customer interactions [5]. - eBay described the previous year as "transformative" for its AI initiatives, deploying new tools aimed at improving the experience for both sellers and buyers [6].