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Google, Character.AI to settle suits involving minor suicides and AI chatbots
CNBC· 2026-01-07 21:09
Core Viewpoint - Google and Character.AI are settling with families who sued them over alleged harm to minors caused by AI chatbots, including suicides [1][2][3] Group 1: Settlement Details - Families have agreed to work out settlement terms with Google and Character.AI, with a mediated settlement in principle to resolve all claims [3] - The lawsuits involve families from Colorado, Texas, and New York, although specific settlement details have not been disclosed [3] - One notable case involves a plaintiff whose son died by suicide, claiming harmful interactions with Character.AI's chatbot [2] Group 2: Company Actions and Developments - In August 2024, Google entered a $2.7 billion licensing deal and hired Character.AI founders, who were named in the lawsuits, to join its AI unit DeepMind [4] - Google has been recognized as a top performer on Wall Street in 2025, attributed to its advancements in AI technology [7] - The company launched its latest tensor processing unit chips and the Gemini 3 chatbot recently, indicating ongoing innovation in AI [7] Group 3: Industry Context - The generative AI sector has rapidly evolved since the launch of ChatGPT, now encompassing sophisticated interactions beyond text, including images and videos [5] - Companies in the AI space are facing increased scrutiny regarding the potential harmful consequences of their technologies, particularly in relation to mental health [5][6] - Character.AI has announced a ban on users under 18 from engaging in unrestricted chats with its AI chatbots, reflecting a response to concerns about user safety [6]
Looking ahead to 2026: Can Apple stage a comeback after its AI struggles?
Invezz· 2025-12-29 13:00
Apple has been lagging in the AI race compared to the other tech giants. While other tech giants have raced ahead with improved AI chatbots, video-generating apps, and much advanced AI models, Apple ... ...
Banks Must Educate as They Innovate: Over a Third of UK Consumers Say Financial Services AI is Moving Too Fast, FIS Research Shows
Businesswire· 2025-12-10 09:00
Core Insights - The UK financial services sector is rapidly adopting AI, with 75% of firms utilizing it, a significant increase from 58% in 2022 [1][12] - Despite this growth, consumer confidence in generative AI remains low, with 33% of consumers expressing no trust and 21% having only a little trust [2][3] - There is a notable gap between the pace of AI innovation and consumer comfort, with 38% of consumers believing that banks are innovating too quickly [3] Consumer Trust and Awareness - A FIS survey indicates that 50% of UK consumers feel anxious about generative AI, highlighting a trust gap that banks need to address [2][10] - Awareness of AI technologies is uneven, with 72% of consumers aware of AI chatbots, yet only 43% actively using them [4][7] - The research identifies four consumer segments based on technology adoption speed, with early adopters showing higher awareness and trust in AI [5][7] Perceptions of Risk - Risk perceptions vary significantly among consumer segments, with late adopters expressing greater concerns about security, privacy, and transparency [6][10] - The survey reveals that 48% of consumers are concerned about fraud or identity theft, with higher concerns among late adopters [6][7] Positive Impacts of AI - Consumers recognize AI's benefits in specific areas, with 23% citing fraud detection, 22% for identity verification, and 18% for faster customer service [8][9] - There is a readiness among consumers to embrace AI that enhances security and convenience, but skepticism remains regarding data sharing and autonomous decision-making [8][9] Recommendations for Financial Institutions - Banks are encouraged to not only innovate but also educate consumers about AI technologies to build trust [10] - Clear communication about how AI protects consumer data and enhances their banking experience is essential for fostering confidence [10]
I have a job and run a small business. Using ChatGPT to do my taxes would save me $6K on fees. But can I trust it?
Yahoo Finance· 2025-11-29 11:30
Core Insights - Generative AI chatbots, such as ChatGPT, are increasingly being utilized for various tasks, including tax preparation, despite potential drawbacks [1][3] Group 1: Adoption of AI for Tax Preparation - A significant portion of the American population, over 43%, would trust AI for tax filing rather than hiring a professional, with Gen Z showing the highest trust at 49% [3] - Older generations also exhibit willingness to trust AI, with 25% of Baby Boomers and 18% of The Silent Generation expressing confidence in AI for tax-related tasks [3] Group 2: Advantages of Using AI - AI can assist in tax preparation by generating lists of required documents and forms, especially for individuals with multiple income streams [4] - It can help identify common deductions or tax credits, aiding users in deciding between itemized deductions and the standard deduction [5] - AI may flag inconsistencies or missing information, prompting further investigation by the user [5] Group 3: Limitations and Risks of Using AI - The information provided by AI may not be current or accurate, potentially missing newly announced credits, which could lead to inaccuracies if users rely solely on AI without verification [6] - AI lacks personalized understanding of individual financial situations, such as debt-to-income ratios or specific tax brackets, which may result in outdated or irrelevant guidance [7]
AOC Warns Of '2008-Style' Risks From AI Bubble, Says Tech Giants Shouldn't Expect A Bailout - ProShares Trust ProShares S&P 500 Dynamic Buffer ETF (BATS:FB), Amazon.com (NASDAQ:AMZN)
Benzinga· 2025-11-20 08:48
Core Viewpoint - Concerns have been raised about a potential AI bubble and its economic implications, with a call against government bailouts for AI companies [1][2][3]. Group 1: Concerns About AI Bubble - Representative Alexandria Ocasio-Cortez expressed worries regarding the disproportionate influence of major AI companies like Microsoft, Alphabet, Amazon, and Meta on the stock market and economy [2]. - Ocasio-Cortez warned that the current market gains are primarily driven by the AI sector, which poses risks similar to those seen before the 2008 financial crisis, describing it as a "massive economic bubble" [3]. - The Congresswoman emphasized that there should be no federal bailout for AI companies, framing it against the backdrop of denied healthcare and SNAP benefits for Americans [4]. Group 2: Industry Reactions - OpenAI's CEO Sam Altman denied rumors of seeking a federal bailout, clarifying that the company does not want taxpayer-backed protection [4][5]. - Nvidia's CEO Jensen Huang countered the notion of an AI bubble, asserting that current investments are part of a significant shift in computing, supported by Nvidia's record Q3 revenue, which increased by 62% year-over-year [6].
Meet the AI chatbots replacing India's call-center workers
Yahoo Finance· 2025-10-15 04:02
Core Insights - India's IT sector, which contributes 7.5% to the GDP, is undergoing significant transformation due to the rapid adoption of AI technologies, with the global conversational AI market projected to grow at 24% annually, reaching $41 billion by 2030 [2][3] - The Indian government is optimistic about AI creating new job opportunities, despite concerns from experts about the lack of a strategic plan to address the impact on the workforce [1][10] - The shift towards AI is leading to job displacement in traditional roles, particularly in customer service and technical support, with companies like LimeChat automating significant portions of these jobs [5][6][14] Industry Trends - The business process management sector employs approximately 1.65 million workers in India, but hiring has decreased due to automation, with net headcount growth dropping to fewer than 17,000 workers annually in recent years [7][8] - AI startups are thriving, with LimeChat reporting a revenue increase from $79,000 to $1.5 million in just two years, showcasing the demand for AI solutions that reduce staffing needs [15][17] - Companies are increasingly replacing human agents with AI, as seen in The Media Ant, which cut its workforce by 40% and replaced sales roles with AI bots [19][20] Workforce Impact - The transition to AI is expected to have a profound impact on young graduates entering the job market, with predictions of significant job losses in the short term [12][26] - There is a growing demand for AI skills in the workforce, leading to a shift in training programs towards AI data science and prompt engineering [25][26] - Despite the efficiency of AI, consumer preference for human interaction remains strong, with 78% of consumers favoring platforms that offer human support [23][24] Future Outlook - Experts predict that all IT services could be replaced within the next five years, indicating a chaotic transition period for the industry [27] - The potential for India to evolve from a "back office" to an "AI factory" hinges on its ability to capitalize on the demand for AI engineers and automation deployment [13][26] - Companies like Haptik and LimeChat are leading the charge in AI-driven customer service solutions, with significant revenue growth and client adoption [17][15]
Meta balked at turning over AI chatbot records in lawsuit, setting up court fight
Business Insider· 2025-10-09 18:58
Core Viewpoint - Meta is embroiled in a legal battle in New Mexico regarding child safety, with allegations that its platforms endanger children's mental health and expose them to sexual exploitation [4][5]. Group 1: Legal Proceedings - The New Mexico Attorney General's office has filed motions alleging that Meta has not fully produced internal records related to its AI chatbots, which reportedly engaged minors in inappropriate conversations [2][12]. - Meta has argued that the requested documents and testimony from former researcher Jason Sattizahn are irrelevant to the case and beyond the scope of a previous court order [3][5]. - The lawsuit, New Mexico v. Meta, is set to be the first state-led child safety suit against Meta to go to trial, scheduled for February 2026 [4]. Group 2: Allegations Against Meta - The lawsuit accuses Meta of designing Facebook and Instagram in ways that jeopardize children's mental health and expose them to sexual exploitation [4]. - New Mexico's Attorney General claims that Meta has misled the public about the dangers of its platforms and is attempting to avoid transparency and accountability [6]. - Reports indicate that Meta's chatbots have engaged in inappropriate interactions with test accounts set up as teenagers, raising concerns about the safety of underage users [21]. Group 3: Meta's Defense - Meta has requested the dismissal of the case, arguing that New Mexico lacks jurisdiction and that it cannot be held liable for content created by third parties [5]. - The company maintains that it has invested in creating safer experiences for teens and that the allegations mischaracterize its efforts [5][6]. - Meta's legal team has indicated that the internal documents requested by New Mexico are not relevant to the case, as the complaint does not mention chatbots [14][15]. Group 4: Ongoing Scrutiny - The legal filings coincide with Meta's promotion of new parental controls and safety updates, although these measures have been criticized for being easy to bypass [19]. - Meta has faced scrutiny from Congress and missed a deadline to provide records related to its AI chatbots' interactions with children [20]. - The New Mexico Department of Justice is committed to using all legal tools available to protect children and ensure Meta's compliance with the law [6].
X @TechCrunch
TechCrunch· 2025-09-18 17:38
Product Update - Google now allows users to share custom AI chatbots, named Gemini Gems [1]
Meta, Alphabet, OpenAI Face FTC Probe Over Safety Of Children Using AI Chatbots
Investors· 2025-09-11 17:56
Group 1: FTC Inquiry on AI Chatbots - The Federal Trade Commission (FTC) is investigating how companies like Google, Meta, OpenAI, and others monitor the interactions of children with AI chatbots [1][2][3] - The inquiry aims to assess the safety measures taken by these companies to limit potential negative effects on children and teens, as well as to inform users and parents about associated risks [3][5] - The FTC is utilizing its 6(b) authority to conduct this broad study without specific law-enforcement purposes [3] Group 2: Company Responses and Market Impact - Meta's stock was trading flat at approximately 753.33, while Google also remained flat at around 240.02; Snap's stock increased by over 3% to 7.29 [4] - Following concerns raised by Senator Josh Hawley regarding Meta's AI chatbots, the company is revising its internal AI policy to prevent inappropriate interactions with minors [6][7] - OpenAI has stated its commitment to engaging constructively with the FTC inquiry and highlighted existing safeguards in ChatGPT, such as directing users to crisis help lines [8][9]
Alphabet, Meta, OpenAI, xAI and Snap face FTC probe over AI chatbot safety for kids
CNBC· 2025-09-11 15:30
Core Viewpoint - The Federal Trade Commission (FTC) is investigating the impact of AI chatbots on children and teenagers, issuing orders to seven companies including OpenAI, Alphabet, Meta, xAI, and Snap to assess the safety of these technologies as companions [1][2]. Group 1 - The FTC aims to understand how AI chatbots simulate human-like communication and relationships with users [2]. - The agency is interested in the measures taken by these companies to evaluate the safety of their chatbots when interacting with minors [2].